Planning With Purpose

ICOR® Workflows

The ICOR® Workflows template offers a visual framework for documenting and optimizing business processes according to the ICOR® (Input, Control, Output, Resources) methodology. It provides elements for defining process inputs, controls, outputs, and resource requirements. This template enables organizations to streamline operations, enhance quality management, and achieve process excellence. By promoting systematic process documentation and analysis, the ICOR® Workflows template empowers organizations to optimize efficiency, minimize risks, and deliver value to stakeholders effectively.

Service Blueprint to connect journey & operations

Connect customer journeys with operational processes using the Service Blueprint by Essence. This template helps you map out service interactions and backend processes, ensuring seamless service delivery. Use it to align teams, identify gaps, and enhance the customer experience. Perfect for visualizing the entire service ecosystem and improving coordination between different service components.