Continuous User Interview

Continuous User Interview is a visualized process to identify your research questions, translate to interview questions and summarize the interview insights.

There are two templates inside this Miro board to help you along the process:

1. User Interview Plan

2. User Interview Snapshot

People: 2 +

Length:

• 30 - 60 minutes in thinking

• 10 - 20 minutes in taking snapshots

Steps:

Ahead of your interviews, list all the questions you have.

1. Start from the question

2. Map the questions to user journey steps

3. Choose 1 question to dig into

4. Define the interview goal

5. Filter users who are suitable for interviews

6. Prepare research questions

7. Translate to interview questions - Ask facts

8. Send out invitations - Automated

9. Interviews - take snapshots

10. Analyze

Tips:

• Check the example. And then use the "work here" empty template.

• You can check this article for more details.