The canvas is designed to help teams pause before jumping into research or solutions. It can be used at the start of discovery to challenge assumptions and build a fuller understanding of the people a service is trying to support.
The first part helps teams map the brief they have inherited, including user needs, language that might be limiting their thinking, and the operational constraints they need to work within. The second part asks teams to look at what is already there. They map people's abilities, existing moments of support, relationships and assets. It also asks an important question of what would a good outcome look like for this person or group?
By bringing needs and strengths together, we hope the canvas will help teams identify better research questions, consider more thoughtful ways of engaging with people and recognise opportunities they might otherwise have missed.
