価値マップ

Are you working on service planning and eager to create a service that truly delights users? Capturing user insights is essential for that. By using value cards, you can uncover insights from each user action and event, discovering the relationships between values for even deeper understanding!

How to Use It:

1. List the user behaviors identified from your user research.

2. Make educated guesses about what users might be thinking during these actions.

3. Deepen your exploration of user behaviors to identify their underlying values.

4. Check the values you find against specific evaluation criteria.

This approach will help you gain valuable insights and create services that resonate with users!