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Toolkit 7.4 Reverse Logistics Canvas

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Objective of the Tool

The Reverse Logistics Canvas supports furniture companies in designing structured systems for the return, collection, sorting, refurbishment, and recovery of products at end-of-use. 

The tool helps organisations map the operational processes, infrastructure, partners, and economic flows required to recover value from used furniture. It clarifies how products move backward through the value chain and how different recovery strategies—such as refurbishment, reuse, remanufacturing, or recycling—can be implemented efficiently. 

By structuring these reverse flows, companies can reduce material losses, extend product lifetimes, and support compliance with emerging circular economy policies and extended producer responsibility requirements. 

What the Tool Is

The Reverse Logistics Canvas is a system design canvas used to structure the operational architecture of circular recovery systems for furniture products. 

It enables organisations to design how used products are: 

  • returned or collected 

  • transported and consolidated 

  • inspected and sorted 

  • refurbished or repaired 

  • redistributed to secondary markets 

  • dismantled for material recovery 

The output is a clear reverse logistics system map connecting operational processes with ecosystem partners and economic flows. 

When to Use the Tool

The Reverse Logistics Canvas is particularly useful when companies are: 

  • Implementing take-back systems

  • Developing furniture refurbishment programmes

  • Launching furniture-as-a-service models

  • Preparing for extended producer responsibility schemes

  • Building secondary markets for used furniture

  • Improving material recovery and recycling systems

It is typically used after business model design and ecosystem mapping, when companies start planning operational implementation. 

How to Use the Tool 

Step 1 – Define Product Return triggers

Participants identify the situations in which furniture returns to the system. 

Step 2 – Map Collection and Logistics Channels

Teams identify how products are collected and transported. 

Step 3 – Design Sorting and Recovery Pathways

Participants define how products are assessed and which recovery strategy is applied. 

Step 4 – Identify Required Infrastructure

Teams determine the facilities and capabilities required. 

Step 5 – Map Ecosystem Partners

Participants identify the actors needed to operate the system. 

Step 6 – Evaluate Economic Feasibility

Teams assess costs and revenue opportunities associated with reverse logistics. 

Step 7 – Evaluation data layer

Participants challenge the existing data and traceability infrastructure to support take back. 

FRANCESCA

Researcher @ University of Vaasa

Funded by the European Commission through the Horizon Europe programme, the FRANCESCA project is an initiative that brings together a European consortium of research organisations, companies and sector associations to accelerate the circular transition of the furniture sector across Europe.


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