Activity: Gathering your resources

Noam Hayman

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You might think you know exactly what you need to build this customer experience, but you might surprise yourself! This approach doesn’t only apply to building hubs, but will help you construct any customer experience - an email flow, in-app guides, and more. Collect the resources that the hub will need before you build the experience - you don’t want to leave much last minute. Remember, all the hub content must have a clear reason why it’s there! Do not add too much fluff to the hub.

Noam Hayman

Product Education @ EverAfter

Doing what I can to streamline our customer education experience

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The Product Discovery Ideation Session template fosters creativity and innovation in product development. By providing a structured framework for brainstorming ideas, exploring user needs, and generating solutions, this template fuels ideation sessions. With sections for user persona development, problem validation, and idea prioritization, it guides teams through the product discovery process, ensuring that solutions are aligned with user needs and market opportunities. This template serves as a catalyst for generating and refining innovative product ideas.