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What is Miro? Get to know our innovation workspace
2 miro canvas-25 customer journeys product-image EN 4x3 2x

What is Miro? Get to know our innovation workspace

2 miro canvas-25 customer journeys product-image EN 4x3 2x

Get to know Miro

Wondering what Miro is and what you can accomplish using our innovation workspace? We’ve got you covered. In this guide, we’ll walk you through everything you need to know about Miro — including our key capabilities, customer success stories, and how you can start creating and collaborating yourself.

Let’s jump in.

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Join thousands of teams using Miro to do their best work yet.

What is Miro? A quick product overview

So, what exactly is Miro? Let’s break it down. Miro is an AI innovation workspace where teams of any size can dream, design, and build their future together. We’re here to help you move from your first idea to the final result faster by giving your team a space to collaborate easily, whether you're together or working remotely.

Starting a new project is as easy as creating a new Miro board. Add everything from shapes and sticky notes using our built-in toolbar, or drag and drop your own files directly onto the canvas. You’ll have an infinite Intelligent Canvas to work with, leaving you plenty of room to unleash your creativity without the constraints of traditional tools.

Built for collaboration from the ground up, Miro makes it easy to invite others to your board — whether you’re looking to work in real time or async. Share your work when you’re ready by choosing one of many ways to get eyes on your Miro board, from live presentations to Talktrack videos to simple exports.

From diagramming and prototyping to product acceleration and business transformation, Miro is packed with AI-powered features that support every stage of your innovation journey. And with 160+ app integrations — including popular platforms like Jira, Azure DevOps, Figma, Slack, Teams, and GitHub Copilot — you’ve got a truly connected workspace at your fingertips.

In other words, say goodbye to context-switching and hello to building the next big thing.

Key features in Miro

To get a clearer picture of what Miro is used for, let’s look at the key capabilities that make our innovation workspace the choice for over 100 million users:

The Intelligent Canvas

Your ideas deserve room to grow. Miro’s Intelligent Canvas gives you unlimited space to create, connect, and build together — from your first sketch to your final shipped product. Unlike rigid document templates, the canvas adapts to how you actually work. Start with brainstorming, add research findings, drop in designs, connect dependencies. The canvas automatically organizes and aligns objects as you create, keeping your board clean without the manual busywork.

Miro AI: Flows and Sidekicks

Accelerate innovation with AI that actually understands your work. Flows automates repetitive tasks — turn messy brainstorms into organized action plans, generate project briefs from scattered notes, or transform customer feedback into categorized insights in seconds. Sidekicks acts as your AI thought partner, helping generate fresh perspectives, synthesize information across sources, and draft content that moves projects forward. Because Miro AI processes your entire board’s visual context, you get insights that fit what you’re building instead of generic suggestions.

Product Acceleration

Everything product teams need to connect strategy to delivery. Set Goals that align with company objectives, then track execution through Portfolios that show how every initiative contributes. Turn customer data into actionable insights with Miro Insights. Map complete customer Journeys to understand experiences end-to-end. Create living Roadmaps that everyone can collaborate on. Build rapid Prototypes to test concepts before development. Write Technical Specs that give engineers everything they need. Streamline Planning & Delivery with two-way Jira and Azure DevOps sync. Run collaborative Design Workshops that produce real outcomes, not just sticky notes.

When strategy connects to delivery in one workspace, product teams ship what customers actually want — faster.

RELATED: Learn more about Product Acceleration for teams.

Business Acceleration

Transform your organization with one connected workspace. Lead AI transformation by uniting your organization around a shared strategy, then embed AI into everyday workflows across departments. Drive org-wide change initiatives with clear visibility from boardroom vision to frontline delivery. Map processes to uncover inefficiencies, design streamlined workflows, and manage dependencies for faster execution. Design omnichannel customer experiences with visual journey mapping. Create smarter digital employee experiences that let your team focus on high-impact work.

With Goals and Portfolios, leadership can set clear objectives while teams track progress in real-time — no more strategic plans lost in documents nobody reads.

RELATED: Discover Business Acceleration solutions for enterprises.

Diagramming and process mapping

Visualize complex systems, ideas, and organizational structures with advanced yet easy-to-use diagramming capabilities. Drag and drop shapes and symbols from our built-in toolbar to create everything from everyday flowcharts to detailed technical architecture diagrams. Not starting from scratch? Choose from 300+ templates with built-in automated diagramming features that make it easy to expand your diagram in just a few clicks. Every template is fully customizable — change the look and feel to match your brand or workflow.

RELATED: Explore our diagramming and mapping templates to kickstart your next project.

Formats that keep you focused

Stop losing momentum to context-switching. Miro’s distraction-free formats keep you in flow without leaving your board. Write structured content with Docs — perfect for project briefs, meeting notes, or decision documents. Organize data and track progress with Tables in familiar spreadsheet-style layouts. Map schedules and dependencies with Timelines so everyone sees how work sequences. Turn your canvas into presentations with Slides when it’s time to share with stakeholders. Track work through stages with Kanban boards that sync directly to your task management tools.

Set your preferred format as the default view and jump straight into work mode every time.

Workshops and async collaboration

Miro is built for collaboration — whether you’re working in real time or asynchronously. Tag people in comments exactly where you have questions. Visualize important data directly on your board. Let teammates follow your cursor to keep everyone aligned during live sessions.

Want to present your work? Host engaging, interactive meetings straight from your Miro board using tools like voting, timers, live reactions, and Private mode to maximize participation.

Prefer async? Use Talktrack to record interactive videos that guide people through your board. Collect ideas, get feedback, or make decisions without scheduling another meeting. Your teammates watch on their own time, leave comments where they have questions, and you skip the calendar Tetris.

Content and data visualization

Stop juggling between systems. Miro makes it easy to visualize a wide range of content and data — documents, designs, survey results, videos, live dashboards — all in one place. Sync and aggregate information from across your tech stack directly into a Miro board, then use our native collaboration features to work alongside that context.

Create and collaborate while referring to important information and maintaining a big-picture view of your work. When your team stays on the same page, decisions happen faster and outcomes improve.

RELATED: Discover how you can bring content and data into a single workspace in Miro.

Visual project management

Get a clear picture of relationships and dependencies between tasks using dynamic visual aids like Miro Cards, Kanban boards, and flowcharts. See what’s in progress, what’s blocked, and what’s shipping next — all on one board that updates as work moves forward.

With 160+ app integrations, Miro syncs with popular task management tools like Smartsheet, Monday.com, Asana, ClickUp, Jira, and Azure DevOps. Keep using the tools your team loves while gaining a visual layer that makes complex projects understandable at a glance.

RELATED: Learn more about visual project management in Miro.

Enterprise-grade security and governance

When your most strategic work lives in Miro, security isn’t optional. Enterprise Guard discovers and classifies sensitive content automatically across all your boards. Set intelligent guardrails that restrict actions based on content sensitivity — preventing public sharing of confidential information or requiring authentication for boards with PII. Monitor your organization’s security posture with dashboards that surface risks before they become problems.

With encryption key management, you maintain complete control over your data. SOC 2 Type II, ISO 27001, and ISO/IEC 42001 certifications validate that Miro meets the highest security and AI governance standards.

RELATED: Learn about Enterprise Guard and advanced security controls.

Miro’s pricing plans

Miro’s pricing plans are designed to suit all team sizes and needs — from individuals trying out visual collaboration to global enterprises deploying at scale. Here’s what you’ll get with each plan:

Free plan

That’s right, Miro offers a Free plan — and it’s free forever. Start collaborating with an unlimited number of team members on three editable boards. Perfect for trying out Miro, running small projects, or introducing your team to visual collaboration. No credit card required.

Starter plan

Unlock unlimited Miro boards, private board sharing, and high-resolution exports with our Starter plan. Access hundreds of templates and essential integrations. Starter gives growing teams the core capabilities they need to collaborate effectively without breaking the budget.

Business plan

Scale team collaboration using our Business plan — packed with advanced features, enhanced security, and priority support. Get admin controls, guest access management, and integrations with enterprise tools. Business plan is built for teams who need Miro to work across departments and integrate deeply with their existing tech stack.

Enterprise plan

Work across your entire organization using our powerful Enterprise plan — backed with dedicated support and the highest standards for security and control. Add Enterprise Guard for comprehensive data protection. Access Product Acceleration and Business Acceleration solutions. Get custom onboarding, training, and a dedicated customer success manager.

RELATED: Learn more about all of Miro’s pricing plans to find the right one for your goals.

Who uses Miro today?

Miro for Each Team

Team

Primary Use Cases

Key Features

Learn more

Product Management

Customer research synthesis, roadmap planning, feature prioritization

Insights, Roadmaps, Goals, Portfolios, Prototypes

https://miro.com/solutions/product-management/

Engineering

Technical design, system architecture, API documentation, sprint planning

Technical Design, Specs, Planning & Delivery, Jira/Azure DevOps sync

https://miro.com/solutions/engineering/

Design & UX

User research, journey mapping, wireframing, prototyping, design workshops

Journeys, Prototypes, Design Workshops, Talktrack

https://miro.com/solutions/design/

Product Leadership

Strategic planning, portfolio management, OKR tracking, cross-team alignment

Goals, Portfolios, Roadmaps, visual project management

https://miro.com/solutions/product-leadership/

Business Leadership

AI transformation, org-wide change initiatives, strategic planning

Goals, Portfolios, AI transformation tools, process mapping

https://miro.com/solutions/leadership/

Operations

Process mapping, workflow optimization, dependency management

Process mapping, flowcharts, Kanban, Timelines, Tables

https://miro.com/solutions/business-operations/

Marketing

Campaign planning, content calendars, customer journey mapping

Journeys, Timelines, Tables, Kanban, templates, Talktrack

https://miro.com/solutions/marketing-acceleration/

Customer Experience

Journey mapping, service design, touchpoint analysis, omnichannel planning

Journeys, process mapping, prototypes, collaborative workshops

https://miro.com/solutions/customer-experience-design/

IT & Digital

Infrastructure planning, cloud architecture, digital employee experience

Technical diagramming, process mapping, Digital Employee Experience

https://miro.com/solutions/digital-transformation/

Program Management

Multi-project coordination, dependency tracking, stakeholder alignment

Portfolios, Timelines, Kanban, Roadmaps, visual project management

https://miro.com/visual-project-management/

Agile Teams

Sprint planning, backlog refinement, retrospectives, daily standups

Planning & Delivery, Jira sync, Kanban, sprint templates

https://miro.com/agile/

Consultants & Agencies

Client workshops, discovery sessions, strategy development

Workshops, Talktrack, templates, presentation mode

https://miro.com/consultants-agencies/

Today, more than 100 million users across 250,000 organizations depend on our innovation workspace to accelerate product development, transform business operations, and deliver better outcomes faster. Companies like Accenture, Deloitte, PepsiCo, Dropbox, and GE Vernova use Miro to connect strategy to execution across product teams, design teams, engineering teams, operations, leadership, marketing, and IT.

Product teams use Miro to ship what customers want

Product managers turn customer insights into data-backed priorities using Miro Insights. Create living roadmaps everyone can collaborate on. Build rapid prototypes for faster alignment. Designers run efficient workshops and iterate on customer journeys. Engineers document technical specs and sync work to Jira or Azure DevOps. Product leaders track Goals and Portfolios to see how every initiative contributes to company objectives. When the entire product development journey happens in one workspace, teams ship the right things faster.

Business teams use Miro to transform at scale

Leaders drive AI transformation and org-wide change initiatives with clear visibility from strategy to execution. Operations teams map processes to uncover inefficiencies and design streamlined workflows. Customer experience teams design omnichannel journeys and develop the processes behind new services. IT teams create digital employee experiences and visualize complex infrastructure. When transformation happens collaboratively, execution accelerates and results become visible.

Teams across functions use Miro daily

Marketing teams coordinate campaigns and plan content calendars. Program managers orchestrate complex initiatives and visualize dependencies across teams. Distributed teams collaborate in real-time or async, bridging time zones without losing context. From sprint planning and retrospectives to quarterly business reviews and technical architecture diagrams — Miro adapts to how teams actually work.

Don’t just take our word for it. Explore our customer stories to see how teams of all sizes achieve their goals with Miro — or discover what people are saying in their Miro reviews on trusted platforms like Capterra, G2, and GetApp.

Try Miro out for yourself

Miro Platform Capabilities

Capability

Description

Learn more

AI

Automate tasks with Flows, get AI assistance with Sidekicks, and work with AI that understands your full board context

https://miro.com/ai/ai-overview/

Intelligent Canvas

Unlimited visual workspace with smart formatting that automatically organizes content as you create

https://miro.com/intelligent-canvas/

Diagrams

Visualize complex systems, processes, and ideas with advanced diagramming tools

https://miro.com/diagramming/

Docs

Write structured content, briefs, and documentation directly on your board

https://miro.com/capabilities/docs/

Tables

Organize data and track information in spreadsheet-style layouts

https://miro.com/capabilities/tables/

Slides

Transform your canvas into presentations for stakeholder sharing

https://miro.com/capabilities/slides/

Kanban

Track work through stages with boards that sync to task management tools

https://miro.com/capabilities/kanban/

Timelines

Map schedules and dependencies visually to show how work sequences

https://miro.com/capabilities/tables/#timelines

TalkTrack

Record interactive videos that guide people through your board for async collaboration

https://miro.com/capabilities/talktrack/

Blueprints

Organize work in project or team Spaces and share best practices with pre-built templates

https://miro.com/capabilities/blueprints/

Integrations

Connect 250+ tools including Microsoft, Google, AWS, Jira, Slack, and Teams

https://miro.com/integrations/

Developer Platform

Build custom solutions with APIs and SDKs to embed innovation capabilities where teams need them

https://developers.miro.com/

Enterprise Guard

Advanced data security with automatic content classification, intelligent guardrails, and compliance controls

https://miro.com/products/enterprise-guard/

Security

Enterprise-grade security with SOC 2 Type II, ISO 27001, ISO/IEC 42001 certifications

https://miro.com/enterprise-security/

Download Apps

Access Miro on desktop and mobile devices for seamless collaboration anywhere

https://miro.com/apps/

Now that you know what Miro is and what it can do, why not try it out for yourself? With an intuitive drag-and-drop interface, AI-powered features that eliminate busywork, and 160+ integrations that connect your existing tools — you’ll be on your way to building the next big thing in seconds.

Creating your first board takes less than a minute. Sign up, click “Create new board,” and you’re looking at an infinite canvas ready for your ideas. Choose from thousands of templates for everything from sprint planning to customer journey mapping. Invite teammates with a simple share link. Start collaborating immediately.

New to visual collaboration? Miro Academy offers free courses that walk you through core features and common workflows. Learn how to facilitate workshops, connect Miro to your tools, or use AI to accelerate your work. The Help Center answers specific questions when you need quick guidance.

Sign up free and start creating today.

Join our 100M+ users today

Join thousands of teams using Miro to do their best work yet.
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accenture.svgbumble.svgdelloite.svgdocusign.svgcontentful.svgasos.svgpepsico.svghanes.svghewlett packard.svgdropbox.svgmacys.svgliberty mutual.svgtotal.svgwhirlpool.svgubisoft.svgyamaha.svgwp engine.svg