Human-Centered Design templates

Diary Template

The Diary Template is an effective research tool to gain insights into individuals' internal processes as they document their encounters with a specific product, service, or matter. Unlike real-time interactions, journaling is usually conducted asynchronously over an extended period of time, enabling deliberate reflection that other methods may not facilitate. This asynchronous nature encourages individuals to express more elaborate accounts of their emotions and viewpoints, resulting in profound and stimulating responses.

Stakeholder Analysis Template

When designing new solutions, thinking about what people need is important. Before deciding or defining the problem, ask questions like: Who is involved? What do they care about? How much power do they have? Understanding how your work affects everyone involved is crucial. Stakeholder analysis helps you plan and might change how you see the problem.

Root Cause Evaluation Template

When you first encounter a complex situation, it's not common to immediately delve into its underlying causes and effects. Often, we grasp the overall picture but fail to separate the problem from its surrounding circumstances. Root Cause Evaluation provides a method to better understand the interconnected factors that have contributed to the current situation.

Discovery Interviews Template

The Discovery Interviews Template is a powerful tool that allows you to delve into a topic from different angles and gain a deeper understanding of different perspectives. By conducting interviews using this template, you can uncover valuable insights and uncover new information that can help you make informed decisions. Whether you are a researcher, product manager, or simply curious about a specific topic, the Discovery Interviews Template is an essential resource for anyone looking to explore a subject in depth.

Co-Creation Template

The Co-Creation Template enables the visual expression of ideas using essential elements. Analysis of these creations identifies explicit and implicit needs. For instance, a human resources team may use symbols to envision their ideal work environment. The output reflects people's desires and expectations.

Moderated Usability Testing Template

Encouraging individuals to express their implicit ideas helps identify the strengths and weaknesses of a design, and Moderated Usability Testing Template provides valuable perspectives. Typically, conducting only six to nine of these tests uncovers 80% of design issues, making it a cost-effective method to enhance potential solutions.

Design Review Template

Constructive feedback is a valuable skill. The Design Review Template provides a structured approach for effective conversations. Critiques promote collaboration and drive improvement, inspiring all participants. It's an accessible way to involve people beyond your core team.

Cluster Analysis Template

When you're working with others, you might encounter situations where there's too much information to handle, or you're unsure about the direction to take. In such cases, using the Cluster Analysis Template can be helpful. It allows you to group similar items together and make sense of them, whether feedback or creative ideas. This method is straightforward and provides clarity amidst confusion.

Darts Template

It is a common mistake to assume that all ideas, tasks, or features are equally important. However, in order to achieve the best results and focus on the most critical elements, it is necessary to determine what takes priority. This approach allows you to prioritize and concentrate on what requires immediate attention while postponing the remaining aspects for later. The Darts Template is designed to limit the amount of content that can be placed in the center, forcing your team to consider priorities before taking any action.

Zoom Levels Template

The Zoom Level Template is a tool to examine a problem from various perspectives. For more innovative solutions, consider the issue broadly. Ascending the ladder enables you to broaden your perspective (ask, 'How might we?'). When confronted with an overly broad scope that hinders progress, descending the ladder helps narrow your focus (ask 'What if we narrowed?').

Rose Thorn Bud Template

The Rose Thorn Bud Template offers a color-coded approach to examining data and structuring problems. The team is instructed to approach each situation thoroughly, methodically, and analytically. They are motivated to identify a positive experience (pink), a negative experience (purple), and a promising goal or insight (green). Identifying Roses, Thorns, and Buds helps in gaining a better understanding of one's challenges.

Mix-and-Match Template

While unrestricted brainstorming may initially seem ideal, it has been discovered that creativity flourishes when there are limitations. The Mix-and-Match Template is an excellent tool for quickly generating diverse insights. Its structured framework facilitates the generation of new ideas at the intersection of different topics.