Root Cause Analysis (RCA) Template

Miro

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103

Report

Why Use the RCA Template?

The template structures the investigative process, moving your team logically from the initial symptom to the final solution:

Issue Details: It requires clear documentation of the problem, including the date reported and a detailed description, establishing the context for the investigation.
Issue to Report: This section prompts the team to explain the source of the issue and rate its criticality, ensuring alignment on the severity of the problem.
Possible Root Cause: The template encourages brainstorming and analysis of the likely causes, often asking the team to rate the probability of each cause (Low, Medium, or High) before drilling down into details . This prevents jumping to conclusions.
Suggested Solutions: The final columns guide the team to describe the chosen solution, list any associated risks, and describe how the solution's success will be measured, guaranteeing the analysis leads to concrete, trackable preventative actions.

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