Security at Miro

Miro has a dedicated Compliance and Security staff, ready to assist you with the complexities of global data regulations, management, and oversight. We will help you navigate the global regulatory landscape.

Miro infrastructure is hosted within Amazon Web Services (AWS), with regions throughout the world, overlaying and augmenting AWS compliance and security programs. This is designed to follow international security standards and regulations, while protecting confidentiality, data sovereignty and data privacy regulations.

Miro adheres to GDPR standards and is registered within the EU with relevant Data Authorities. Miro relies on the Standard Contractual Clauses (SCCs) as a data transfer mechanism.

Miro customers who are data controllers can download and export all files and boards at any point in time. Your boards stay as accessible as you want them to be and under your control with administrative settings to ensure conformity and access when you need it.

Miro does not sell your data and is compliant with service provider requirements under the California Consumer Privacy Act. We're committed to work with our clients to fulfill any CCPA requests received.

Miro takes data security seriously. Miro ensures that our programs are audited under the SSAE 18 SOC 2 standards, with SOC 2 and SOC 3 reports available for customers and prospects. Additionally, Miro believes in full transparency — no hiding behind an auditor report. Customer engagement around security is paramount; it is your data!

All payment-related services are provided by Stripe, certified to PCI DSS Level 1. No one at Miro can store or access sensitive payment information.

Miro customer data is regularly stored and secured to ensure the safety of your data. Accidentally deleted a board? Please contact us or see our Help Center for additional information on how to restore boards.

Miro has made a commitment to our customers to ensure that their personal information is maintained and secured in accordance with various regulations around the world, including the European Union’s (EU) General Data Protection Regulation (GDPR). This is not a new policy at Miro, but we are committed to providing more insight and transparency into our operations and data protections, especially in light of the recent Schrems II decision which invalidated Privacy Shield.

Over the past year, Miro has continued working proactively to ensure alignment with GDPR for our EU-based customers. This has included modifying the architecture of our application to support 100% hosting of customer content within the EU. We’ve also made improvements within our authentication model to guarantee that board content and non-user generated content remain within the boundaries of the EU.

This commitment was underway prior to the Schrems II decision and Miro has taken pre-emptive action to ensure that we can support our customers in a post-Schrems world.

Beyond the logical and physical work that has been done to ensure that we have aligned to our customer’s needs within the EU, our Legal and Trust teams have been hard at work, as well. Our commitment to our customers’ regulatory and compliance needs can be seen in our revised Standard Contractual Clauses (SCC) and the addition of new Controller/Processor items such as Transfer Impact Assessments (TIA). Though these are fairly new requirements, we have quickly aligned our people and processes to ensure that when working with our customers, hire additional legal resources, and continue to provide proper documentation and processes for our customers.

We look forward to being your partner in regulatory, legal and compliance requirements within the EU and elsewhere.

More information may be found:

Enterprise Security one-pager
Data Governance datasheet
Miro Terms of Service
Miro Privacy Policy