The Balanced Scorecard is a strategic management system that is used to align business activities to the vision and strategy of the organization, improve team communications evaluate company performance.
Miro Balanced Scorecard template allows you visualize your company goals and performance and collaborate together with your team in real-time.
A Balanced Scorecard (BSC) allows to measure if management is achieving the goals. BSC transforms the vision and company mission into number of goals that can be measured and evaluated. These measures typically include these four categories:
- Financial performance (revenues, ROI, earnings, ARPPU)
- Customer value performance (NPS, customer satisfaction measures)
- Internal business process performance (productivity rates, timeliness)
- Employee performance (morale, knowledge, turnover, use of best practices)
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