Service blueprint

Edmond Gozo

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This is a service blueprint template, built using Miro's grid function. Putting it in a grid makes it easy to re-sequence blueprint steps, by simply dragging the columns.

Edmond Gozo

Chief Design Officer @ Tinqer

A strategist, designer, problem solver, and all-around tinkerer, who helps people design better products, services, spaces, and experiences… and build the capabilities and mindset to make it happen.

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Service Blueprint to connect journey & operations

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Connect customer journeys with operational processes using the Service Blueprint by Essence. This template helps you map out service interactions and backend processes, ensuring seamless service delivery. Use it to align teams, identify gaps, and enhance the customer experience. Perfect for visualizing the entire service ecosystem and improving coordination between different service components.