Empathy Mapping for Impact
Empathy mapping is a technique to understand your audience and stakeholders in-depth and in a more intimate way (their environment, behavior, concerns and aspirations).
With this "interactive" empathy mapping template, you will be able to do a complete workshop and :
Define the list of key actors targeted by your programs and activities
Do as many of empathy map you want for each key stakeholder you want to prioritize (individual or organizational)
Clarify the outcomes you want to work towards each stakeholder.
This template was created by Véronique Carbonneau.
Get started with this template right now.
SUS Evaluation
Works best for:
Design, UX
To assess the emotional experience of users, use the SUS Evaluation Template. This involves conducting a survey with a set of questions where respondents rate their level of agreement on a scale ranging from 'Strongly Disagree' to 'Strongly Agree.' These questions evaluate various aspects of the user experience, such as ease of use, aesthetics, and overall satisfaction. This approach is valuable for comparing design iterations and evaluating the effectiveness of products and services.
Heuristic Evaluation Template
Works best for:
Design
The Heuristic Evaluation Template is a valuable tool in UX design. It relies on heuristics to identify usability issues and opportunities for improvement. Similarly, design heuristics serve as guidelines to evaluate the quality of a design solution. Following ten principles of good design can enhance the effectiveness of a product or service. Use these guidelines to evaluate your work and enhance the user experience of your design solutions.
Spider Diagram Template
Works best for:
Diagramming, Mapping
Perfect for brainstorming sessions, project planning, or simply organizing thoughts, the Spider Diagram Template allows you to create 'legs' branching out from a central idea, representing related topics or subtopics.
Job Map Template
Works best for:
Design, Desk Research, Mapping
Want to truly understand your consumers’ mindset? Take a look at things from their perspective — by identifying the “jobs” they need to accomplish and exploring what would make them “hire” or “fire” a product or service like yours. Ideal for UX researchers, job mapping is a staged process that gives you that POV by breaking the “jobs” down step by step, so you can ultimately offer something unique, useful, and different from your competitors. This template makes it easy to create a detailed, comprehensive job map.
5 Whys Template
Works best for:
Design Thinking, Operations, Mapping
Ready to get to the root of the problem? There’s no simpler way to do it than the 5 Whys technique. You’ll start with a simple question: Why did the problem happen? Then you’ll keep asking, up to four more times, until the answer becomes clear and you can work toward a solution. And Miro’s features enhance the approach: You can ask team members questions in chat or @mention them in comments, and use color-coded sticky notes to call out issues that are central to the problem at hand.
Empathy Map Trevotech
Works best for:
Market Research, Research & Design
Empathy Map Trevotech is a powerful tool for gaining insights into user experiences. It helps you capture and analyze user emotions, thoughts, and behaviors, ensuring your product designs meet user needs effectively.