Empathy Map by Invoke
Knowing who your users are isn't enough. You have to know how they behave.
By using using an Empathy Map, you can outline shared behaviours of a persona archetype. This behavioural information proves to be much more practical when strategizing and designing products than the demographic information of traditional personas.
This template was created by Invoke.
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Empathy Map Template by Jeshua MacDonald
Works best for:
Market Research, Research & Design
The Empathy Map template is essential for anyone looking to understand their audience better. It helps you gather insights into user thoughts and behaviors, allowing you to design more user-centered products and services. Perfect for UX designers and marketers.
Service Blueprint [Research]
Works best for:
Research & Design
A Service Blueprint is a diagram that displays the service's entire process, including people, objects, tasks, time, and processes.
HEART Framework Template
Works best for:
Desk Research, Project Management, User Experience
Happiness, Engagement, Adoption, Retention, and Task Success. Those are the pillars of user experience — which is why they serve as the key metrics in the HEART framework. Developed by the research team at Google, this framework gives larger companies an accurate way to measure user experience at scale, which you can then reference throughout the product development lifecycle. While the HEART framework uses five metrics, you might not need all five for every project — choose the ones that will be most useful for your company and project.
Service Blueprint by Bruna Plentz
Works best for:
Research & Design
Utilize the Service Blueprint template to visualize and optimize your service processes. This template captures interactions between customers and service elements, helping you identify areas for improvement. It's ideal for teams aiming to enhance service delivery by aligning processes, identifying inefficiencies, and fostering a comprehensive understanding of the service journey. Perfect for creating a cohesive service strategy.
Empathy Mapping for Impact
Works best for:
Market Research, Research & Design
Empathy Mapping For Impact template is designed to help you capture and understand user experiences deeply. By focusing on what users think, feel, and do, you can create impactful and meaningful products. Perfect for UX designers and researchers.
Basic Storyboard Template
Works best for:
Storyboard
The Basic Storyboard template helps visualize and plan creative projects by breaking down scenes into manageable parts. With spaces for visuals, dialogue, audio, and notes, it ensures clarity and organization. Perfect for teams in film, animation, or presentations, this template enhances communication and saves time by providing a structured format to plan, review, and refine your project’s narrative and flow.