Service Blueprint by Daily Creations
A Service Blueprint is a canvas showing a visual progression of your service. The canvas contains the different phases of the customer journey.
Each phase shows the processes that take place on the customer and organizational end and how they relate to each other.
When do you need a Service Blueprint?
Building a Service Blueprint is an ideal tool to discover new opportunities and improvements for your services. In addition to improving existing processes, the tool is also well suited to map out completely new services or propositions
How do you create a Service Blueprint?
Creating a Service Blueprint is a process that involves a lot of brainstorming, collecting information, collaborating and iterating. It is not a one-man job. Each part of the canvas requires its own type of information and involvement of stakeholders. Do not try to put your entire service from A to Z in one canvas. We advise to work from a certain customer goal or a specific process. Below is a brief explanation of the common parts in a Service Blueprint.
This template was created by Daily Creations.
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Service Definition Canvas
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Research & Design
The Service Definition Canvas helps you define and visualize the core components of your service. This template is perfect for outlining service interactions, identifying improvement areas, and aligning teams. Use it to create a clear and comprehensive service blueprint that enhances customer experience and operational efficiency. It's ideal for strategic planning and ensuring a cohesive understanding of service delivery among stakeholders.
Service Blueprint by Slalom Philadelphia
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Research & Design
The Service Blueprint by Slalom Philadelphia helps you map out service interactions and backstage processes. It's perfect for identifying service gaps and optimizing workflows. Use this template to align teams, improve customer experiences, and ensure seamless service delivery. It's ideal for fostering collaboration and strategic planning, making it a valuable tool for service design and improvement initiatives.
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Storyboard for User Experience Template
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Storyboard
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