Practical Customer Journey Mapping by Alex Gilev
Today, customers hold companies to high standards for product quality and user experience.
To stay afloat, best-in-class companies optimize customer journeys, not just individual touchpoints or design.This template exists for several reasons:
It helps you identify the key value metrics for your product
Map out the critical path to better understand the entire user journey
View your product through the gamification lenses by breaking it down on different levels
See a bigger picture and make strategic decisions early on
Learn how to leverage Customer Journey Mapping to create successful products with a sticky user experience to maximize your company’s competitive advantage.
This template was created by Alex Gilev.
Get started with this template right now.
Workflow Template
Works best for:
Project Management, Workflows
The digital world requires collaboration, and better collaboration leads to better results. A workflow is a project management tool that allows you to sketch out the various steps, resources, timeline and roles necessary to complete a project. It can be used on any multi-step project, whether it’s a business process or otherwise, and is ideal for plotting out the tangible actions you’ll need to take to achieve a goal and the order in which you need to complete those actions.
Cluster Analysis Template
Works best for:
Design
When you're working with others, you might encounter situations where there's too much information to handle, or you're unsure about the direction to take. In such cases, using the Cluster Analysis Template can be helpful. It allows you to group similar items together and make sense of them, whether feedback or creative ideas. This method is straightforward and provides clarity amidst confusion.
Moderated Usability Testing Template
Works best for:
Design
Encouraging individuals to express their implicit ideas helps identify the strengths and weaknesses of a design, and Moderated Usability Testing Template provides valuable perspectives. Typically, conducting only six to nine of these tests uncovers 80% of design issues, making it a cost-effective method to enhance potential solutions.
4C Analysis Template
Works best for:
Marketing
The 4C Analysis Template is a valuable tool for any business looking to gain a better understanding of their organization. Whether you are a small business owner or a large corporation, the template can help you identify areas for growth and develop more effective strategies.
Empathy Map Canvas by Sampriti Jain
Works best for:
Market Research, Strategy & Planning
The Empathy Map Canvas template allows you to explore user behaviors and emotions comprehensively. It’s designed to help you visualize user experiences and create solutions that truly meet their needs. Perfect for UX teams and product developers.
System Flowchart Template
The System Flowchart Template is a visual representation of the structure and organization of a concept, system, or solution. It helps teams understand how different components interact to form a functional system by focusing on the overall arrangement of elements rather than specific details. Symbolic drawings are used to illustrate the basic parts and their relationships in the diagram.