RACI Matrix

RACI Matrix Template

Track responsibilities and ensure you have the right conversations with the right people with the RACI Template.

About the RACI Matrix Template

The RACI Chart Template is an essential management tool that helps teams keep track of roles and responsibilities and avoid confusion during projects. From complex, cross-functional team projects to internal, ongoing tasks, a RACI matrix enables you to clarify roles and delegate tasks, bringing your team together to execute your project.

Project managers and team leads can use this tool to align with stakeholders and project members, ensuring everyone is on the same page and aware of their role and responsibility.

What does RACI stand for?

RACI stands for Responsible, Accountable, Consulted, and Informed. Each of these words describes the person’s role, and the last two are differentiated by what type of communication they should engage in during the project.

  • Responsible: Who is responsible for the work? They must finish a given project, process, or element of a project.

  • Accountable: Who is accountable for the outcome and the process? They must be accountable for the completion of the task. As a recommended best practice, there should only be one accountable person assigned to a given project. This person serves as all stakeholders’ point of contact throughout the project.

  • Consulted: Who should you consult if there is a problem with the project? They must provide information to stakeholders. If stakeholders have suggestions about changes that need to be made, or if they encounter issues, they report to the Consulted.

  • Informed: Who should you inform if you make a change to the project? They must be kept informed of progress. Their role is not necessary to provide feedback or suggest changes. However, it would be best if you kept them apprised of any changes, roadblocks, problems, or milestones.

Why use the RACI matrix?

The RACI matrix is a very popular tool when managing projects as it brings clarity and sets expectations. Here is a list of benefits of using a RACI matrix, but keep in mind not every project will need one.

  1. More engagement. The RACI matrix allows your employees to engage more deeply with a project. Each employee on your team fits into a category of the RACI matrix. It helps to reduce confusion about ownership and processes. Instead of clarifying expectations and responsibilities, your teammates can focus on their roles.

  2. More scalability. Once you have assigned employees to each part of the RACI matrix, training new hires and extending your processes becomes easier. It helps you scale your team. New hires can get up to speed quicker since their roles and responsibilities are clearly laid out in the matrix.

  3. Conflict resolution. The RACI matrix reduces opportunities for friction between employees and management. Since every employee has a well-defined role, they know the scope of their responsibilities -- and who to talk to if they have questions.

  4. Increase efficiency. Use a RACI matrix to increase your efficiency. Filling out a RACI matrix makes it easier to set up meetings that have clear agendas and that aren’t redundant with other meetings. Invite stakeholders to your meetings without worrying about whether they should be there or whether their time would be better spent elsewhere.

How to use the RACI Matrix Template

Use the RACI Matrix Template when kicking off projects. It helps you to clarify roles and responsibilities. Here is how you can use and adjust the template to your needs:

  1. Select the ready-made RACI Matrix Template.

  2. Add the teams or departments participating in your project by editing the template rows.

  3. Analyze roles and responsibilities and assign them to each member of the project. You can add extra rows to your template by simply clicking on the three-dot icon and clicking on the ‘add row’ symbol. Tag them with @mention or add a comment so they know roles have been assigned and they can give you feedback.

  4. Before attaching it to any other project board or document, share it with your team, and iterate if needed.

Example of a RACI Matrix

Let’s say you are launching a new product feature. As the project manager, use the RACI Matrix to map everybody’s roles and responsibilities on the project. This will ease communication and help everyone understand their role and who they should reach out to regarding decision-making, execution, or project advice.

Here is an example of teams to include on your RACI Matrix if you are launching a product feature:

  • Program Management

  • Product Management

  • Design

  • Product Marketing

  • Data analytics

  • Legal and compliance

  • Brand marketing

  • Customer success

Each team manager will have a different role and responsibility, depending on how your organization is built and the project is created. After selecting all teams to get this project up and running, assign roles and responsibilities and tag team members in comments. Ask them to confirm if the role is accurately assigned or if they have any questions or concerns about the RACI.

To finalize, add your RACI Matrix to any other board of project documentation so your team can consult and go back to it whenever needed.

RACI Matrix Template

Get started with this template right now.

Related Templates
lovebomb-thumb-web
Preview

Love Bomb Icebreaker Template

Works best for:

Icebreakers

Encourage team members to show their appreciation for each other using Miro’s free Love Bomb Icebreaker Template. Participants can add words or phrases that show what they appreciate about their colleagues.

Love Bomb Icebreaker Template
STAR Thumbnail
Preview

STAR Technique Template

Works best for:

Strategic Planning, Prioritization

Find out how to use the STAR interview method to identify the best candidate for the role. Interviewees can also use the STAR technique to prepare detailed and thorough responses during the interview.

STAR Technique Template
What So What Now What Thumbnail
Preview

What? So What? Now What? Template

Works best for:

Agile Workflows, Retrospectives, Brainstorming

The What? So What? Now What? Framework empowers you to uncover gaps in your understanding and learn from others’ perspectives. You can use the What? So What? Now What? Template to guide yourself or a group through a reflection exercise. Begin by thinking of a specific event or situation. During each phase, ask guiding questions to help participants reflect on their thoughts and experience. Working with your team, you can then utilize the template to record your ideas and to guide the experience.

What? So What? Now What? Template
Team Charter Thumbnail
Preview

Team Charter Template

Works best for:

Meetings, Workshops, Team Meetings

A team charter is a document that outlines your team’s purpose and objectives, as well as steps you will take to reach your goals. The team charter illustrates the focus and direction for all team members. When created collaboratively, the team charter is a great way for individuals to feel even more connected to one another within the group. A team charter template is useful when you’re first establishing a new team, adding new members to an existing team, or when you need to better align regardless of your team’s tenure.

Team Charter Template
Prototype Thumbnail
Preview

Prototype Template

Works best for:

UX Design, Design Thinking

A prototype is a live mockup of your product that defines the product’s structure, user flow, and navigational details (such as buttons and menus) without committing to final details like visual design. Prototyping allows you to simulate how a user might experience your product or service, map out user contexts and task flows, create scenarios to understand personas, and collect feedback on your product. Using a prototype helps you save money by locating roadblocks early in the process. Prototypes can vary, but they generally contain a series of screens or artboards connected by arrows or links.

Prototype Template
mitch-laceys-estimation-game-thumb-web
Preview

Mitch Lacey's Estimation Game Template

Works best for:

Leadership, Agile Methodology, Prioritization

A wordy name but a simple tool, Mitch Lacey’s Estimation Game is an effective way to rank your work tasks by size and priority — so you can decide what to tackle first. In the game, notecards represent your work items and feature ROI, business value, or other important metrics. You’ll place each in a quadrant (ranking them by size and priority) to help you order them in your upcoming schedule. The game also empowers developers and product management teams to work together and collaborate effectively.

Mitch Lacey's Estimation Game Template