Heuristic Evaluation Template
The Heuristic Evaluation Template is a valuable tool in UX design. It relies on heuristics to identify usability issues and opportunities for improvement.
About the Heuristic Evaluation Template
The Heuristic Evaluation Template is a valuable tool used in UX design to assess the effectiveness of a product, service, presentation, or policy. It is based on practical knowledge and experience and relies on heuristics - rules of thumb that help simplify complex decision-making processes. By applying heuristics, professionals can identify potential usability issues and opportunities for improvement.
Daily, we naturally employ heuristics to streamline tasks and prevent complications. Similarly, design heuristics serve as a set of guidelines that help evaluate the quality of a design solution. Through experience, designers have discovered that following ten principles of good design can significantly enhance the effectiveness of a product or service.
So, to create better designs, pay attention to these ten guidelines and use them to evaluate your work. By doing so, you'll be able to identify areas for improvement and enhance the user experience of your design solutions.
Benefits of using the template
Utilizes established design principles.
Facilitates rapid problem identification.
Offers insights without test participants.
Reveals areas for enhancement.
How to use the template in Miro
Direct each reviewer to approach each task while considering all 10 heuristics.
Direct reviewers to document any problems encountered during the initial assignment.
Request reviewers to document any problems encountered during the completion of the second task.
Request feedback from reviewers regarding any problems encountered during the completion of the third task.
Setup
Discover a project and a compact collection of tasks to assess.
Establish a team of reviewers with varied viewpoints.
Acquaint everyone with the ten guidelines.
Useful tips
Request the reviewers to include their initials on the stickies.
Reviewers are not required to provide input for each heuristic.
Discourage the generation of solutions at this phase.
Get started with this template right now.
5E Service Blueprint
Works best for:
Research & Design
Enhance your service design with the 5E Service Blueprint template. This tool helps you visualize the five key stages of the customer journey: Entice, Enter, Engage, Exit, and Extend. Use it to map out touchpoints, identify pain points, and optimize the overall service experience. Ideal for creating a comprehensive view of customer interactions and improving service delivery at every stage.
Service Blueprint
Works best for:
Research & Design
The Service Blueprint template helps visualize every aspect of your service, from customer interactions to behind-the-scenes processes. Use it to align teams, improve service delivery, and ensure a seamless customer experience. This template aids in identifying pain points and opportunities for enhancement, making it an essential tool for service design and optimization. It's ideal for fostering collaboration and strategic planning.
User Story Map Template
Works best for:
Marketing, Desk Research, Mapping
Popularized by Jeff Patton in 2005, the user story mapping technique is an agile way to manage product backlogs. Whether you’re working alone or with a product team, you can leverage user story mapping to plan product releases. User story maps help teams stay focused on the business value and release features that customers care about. The framework helps to get a shared understanding for the cross-functional team of what needs to be done to satisfy customers' needs.
Service Blueprint [Research]
Works best for:
Research & Design
A Service Blueprint is a diagram that displays the service's entire process, including people, objects, tasks, time, and processes.
Proto Persona Template
Works best for:
Design
Business decisions frequently rely on the personal preferences and assumptions of internal employees. However, making decisions that prioritize the needs of the individuals being served is helpful. When personas are developed effectively, they provide guidance to you and your team, ensuring that the interests of these crucial stakeholders are considered when making significant decisions.
The Storyboarding Workshop
Works best for:
Storyboard, Design, Planning
Kick off your creative projects with the Storyboard Canvas template. This template is designed to help you map out your interactive video projects, providing a clear roadmap through branching scenarios. It's perfect for UX designers, marketers, and creative teams to visually organize and communicate the narrative flow. Use it to outline scenes, choices, and outcomes, ensuring every project element is accounted for and visually represented, making collaboration and brainstorming seamless.