5E Service Blueprint
The 5E's Service Blueprint is a structured framework that maps out the user's experience across five key stages: Entice, Enter, Engage, Exit, and Extend.
This framework is designed to capture not only the sequence of interactions between users and service providers but also the thoughts, footprints, and emotional experiences of users at each stage, both positive and negative.
By using this framework, teams can effectively identify areas for improvement and optimization, making it a powerful tool for enhancing the overall user experience.
This template was created by Sneha.
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Customer Journey Map Template
Works best for:
Ideation, Mapping, Product Management
A customer journey map (CJM) is a visual representation of your customer’s experience. It allows you to capture the path that a customer follows when they buy a product, sign up for a service, or otherwise interact with your site. Most maps include a specific persona, outlines their customer experience from beginning to end, and captures the potential emotional highs and lows of interacting with the product or service. Use this template to easily create customer journey maps for projects of all kinds.
UXD Empathy Map Template
Works best for:
Research & Design, Market Research
UXD Empathy Map helps you gain a deep understanding of your users. By mapping their experiences, thoughts, and emotions, you can design products that truly resonate. This template is perfect for UX designers aiming to create user-centered designs.
Stakeholder Empathy Map by IASA
Works best for:
Market Research, Research & Design
Stakeholder Empathy Map Template is designed to understand the perspectives of stakeholders. It helps you capture their needs, concerns, and motivations, ensuring your projects align with stakeholder expectations and foster better collaboration.
Lean UX Canvas Template
Works best for:
Desk Research, Product Management, User Experience
What are you building, why are building it, and who are you building it for? Those are the big pictures questions that guide great companies and teams toward success — and Lean UX helps you find the answers. Especially helpful during project research, design, and planning, this tool lets you quickly make product improvements and solve business problems, leading to a more customer-centric product. This template will let you create a Lean UX canvas structured around eight key elements: Business problem, Business outcome, Users and customers, User benefits, Solution ideas, Hypothesis, Assumptions, Experimentation.
Visual Prototyping Template
Visual and emotional aspects play a vital role in determining a product or service's usability and user experience. To evaluate these aspects of your proposed solution, consider using the Visual Prototyping Template. By creating a model that closely resembles the real product or service, and gathering feedback from key stakeholders, you can assess whether the form of your creation is advantageous or detrimental.
User Empathy Map
Works best for:
Market Research, Research & Design
User Empathy Map template helps you visualize user experiences and needs. It’s an essential tool for teams looking to design products that resonate with their users. Use this template to build empathy and improve user satisfaction.