Mind Map

Voice of the Customer Template

Identifying the voice of the customer is a crucial part of any customer experience strategy. Your Voice of Customer is simply a framework for understanding your customers’ needs, wants, preferences, and expectations as they interact with your brand. Evaluating your Voice of Customer allows you to dive into what your customers are thinking, feeling, and saying about your products and services, so you can build a better customer journey. Use the Voice of Customer template to record answers to key questions about your customer, including: What are they saying about our product? What do they need? How can we fulfill that need? And who is this persona?

Pugh Matrix Template

The Pugh Matrix Template is a powerful tool that enhances your decision-making process. It enables you to systematically compare and evaluate multiple options, leading to more informed and objective decisions. Using this template, you streamline your decision-making process, identify the best alternatives, and ultimately achieve better outcomes.

Social Media Calendar Template

Most businesses have a social media presence, but many of them aren’t using social media as a competitive differentiator. The Social Media Calendar template allows you to plan, schedule, and craft posts for LinkedIn, Twitter, Facebook, Instagram, and Pinterest, so you can leverage social media as a strategic tool to promote your brand. Use the Social Media Calendar template to plan out your social content a week, month, or quarter in advance. Collaborate with the marketing team, prepare for product launches and major initiatives, and share draft social posts.

Change Management Presentation Template

Employee resistance to change can block any positive initiative. You won’t have to struggle with it if you clearly communicate what upcoming changes mean and how they’ll benefit your company in the long run. Use our Change Management Presentation Template to outline your implementation strategy and spark enthusiasm among employees.

Project Organizational Chart Template

When you’re embarking on a long, complex project, you will inevitably hit roadblocks and obstacles. It’s important to have your project organizational chart on hand to overcome those challenges. A project organizational chart is a visual diagram that illustrates who is on your team and the role they play in a given project. It documents the structure of the project organization, the hierarchy between team members, and the relationships between employees. Project organizational charts are useful tools for clarifying who does what, securing buy-in, and setting expectations for the group.

Impact/Effort Matrix Template

Growing organizations have countless to-do’s and only so many hours in a day (or weeks before a big launch) to get them done. That’s where an impact effort matrix comes in. It gives you a quick visual guide to help prioritize your tasks and know exactly what’s worth doing. Using our template, you can create a matrix that organizes your activities into four main categories: quick wins that are low effort, effort-intensive projects that provide long-term returns, fill-ins that are low effort but low value, and time-wasters.

Product Backlog Template

Development teams are often juggling many products at once. A product backlog is a project management tool that helps teams keep track of projects in flight as they build and iterate, so you can store everyone's ideas, plan epics, and prioritize tasks. The highest-priority tasks are at the top of the product backlog, so your team knows what to work on first. Product backlogs make it easier for teams to plan and allocate resources, but it also provides a single source of truth for everyone to know what development teams are working on.

Innovation Matrix Template

Visualize the best way to grow your business with this Innovation Matrix template. It’ll show you how to streamline your innovation, make the right decisions about which areas of your business to innovate, and manage the entire process. So if you want to figure out the best way to innovate in your business, an innovation matrix can help.

SAFe Program Board

Many organizations use the Agile model, but even companies that don’t rigorously adhere to all Agile standards have adopted Agile tools and methods like Program Increment (PI) Planning. Even if you’re not participating in a formal PI session, a program board can be a great way to establish communication across teams and stakeholders, align development objectives with business goals, clarify dependencies, and foster cross-functional collaboration. The board provides much-needed structure to planning sessions, yet is adaptable enough to accommodate brainstorming and alignment meetings.

Influence Diagram Template

See the big picture of any business decision with this Influence Diagram Template. You’ll define the decision you have to make and brainstorm everything that could impact it. When you build connections between these factors, you’ll be able to put the right amount of weight into each one as you make your decision.

Agile Roadmap Template

A roadmap is just as important as sprints and standups for getting Agile right. Use this template to create, revise, and communicate an Agile roadmap in collaboration with your project team.

Organizational Chart Template

Who makes up the team? What roles do they play? Who does each member report to? An organizational chart, or org chart, can answer it all at a glance. Ideal for onboarding new employees, these visual diagrams plot out company structure and the chain of command to help your team members understand reporting relationships, their role, and how they fit into the broader organization. Our template lets you choose your own chart structure and easily plot the connections between employees, roles, and departments.

RICE Prioritization Template

Juggling competing priorities while trying to maximize impact? The RICE prioritization framework helps product teams, marketers, and project managers make objective decisions about what to build, launch, or tackle next. Our ready-to-use template combines RICE scoring with Miro's Tables feature, so you can evaluate ideas, gather context, and align stakeholders—all in one visual workspace that keeps everyone on the same page.

Workshop Agenda Template

Ever stared at a messy collection of sticky notes, random emails, and half-finished Google Docs the night before a big workshop? You're not alone. When prep materials are scattered across different platforms and team members are unclear about objectives, even the most important workshops can derail before they begin. This workshop agenda template brings all your planning into one organized space using Miro Docs. Whether you're running design sprints, strategy sessions, or cross-functional alignment meetings, you'll have everything participants need to show up prepared and engaged.

Product Brief Template

Ever feel like your brilliant product ideas get lost in translation between stakeholders? A product brief template gives you the structure to communicate your vision clearly, secure buy-in, and keep everyone aligned from concept to launch. This template helps you organize everything from user problems and proposed solutions to success metrics and timelines—all in one collaborative space that keeps your team moving forward together.

UML Component Diagram Template

Use our Component Diagram template to show how a system’s physical components are organized and wired together. Visualize implementation details, make sure planned development matches system needs, and more — all in a collaborative environment.

Hiring Process Template

Having a hiring process in place simplifies that process each step of the way, from recruiting for the position to making finalizing offers. This simple, effective template will give you a straightforward, high-level view of where employees are as they move from applicant to new hire.

Design System Components Template

Managing design system components across multiple teams shouldn't feel like herding cats. This flexible template helps you track component status, versions, and ownership while keeping designers and developers perfectly in sync. Built with Miro Tables, it transforms into your team's central hub for design system management—because consistency is everything when you're scaling.

STAR Technique Template

Find out how to use the STAR interview method to identify the best candidate for the role. Interviewees can also use the STAR technique to prepare detailed and thorough responses during the interview.