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What is a flowchart?

Example of a flowchart in Miro

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Flowcharts explained

A flowchart is a type of diagram that explains a process or workflow visually. Using standardized symbols and definitions, creating a flowchart is a handy way to visually describe the various steps and decision points in any process. Flowcharts have been popular in a variety of fields for many years now — from engineering and education to computer programming and project management. Flowcharts are useful for communicating simple and complex processes, so they’re incredibly dynamic and versatile. By looking at a flowchart, a viewer should be able to get a high-level overview of a process. Normally, a flowchart is drawn using various symbols, each depicting a different step within a sequence or process. There are usually a variety of elements included in a flowchart diagram, including actions, materials, services, inputs, and outputs. If you have a decision that needs to be made and are unsure of the process and the different elements necessary to inform that decision, using a flowchart could simplify the process greatly.

Benefits of creating a flowchart

Using a flowchart to visualize processes can benefit your business or even your everyday life. Here are some ways a flowchart can help you and your team.

Visual clarity

Possibly the most important benefit of using a flowchart is being able to visualize and understand the processes of a complex operation in a simple format. Many businesses that work in manufacturing, logistics, and administrative industries use flowcharts to properly plot out important sequences. You can also use flowcharts to help potential stakeholders easily understand the workflows that your company will employ.

Improved communication

A useful place to use a flowchart diagram is in meetings where your team needs to understand and communicate important processes. Simplifying a complex operation using flowchart symbols and definitions is an effective way to clearly communicate information that would otherwise be challenging to discuss.

Proper documentation

Using a flowchart to plot out processes within a business is a good way to document what needs to be done. It’s also an excellent way to understand your company's progress in completing a task. Using digital flowcharts is a great way to incorporate paperless documentation into your workflow.

When should flowcharts be used?

Flowcharts are used in a variety of different contexts and industries. It doesn’t really matter what sector you or your business operates in – a flowchart can be used to help understand processes and operations easily.

Here are a few real-life examples where flowcharts can be effectively employed:

When designing and planning a process

Coming up with a new process requires you to document the steps and sequential events of the process. Using a flowchart helps document this process and improves the understanding of the process as a whole.

To study a process for better understanding

Hundreds of flowchart examples online have been used by businesses to complete and understand complex processes. You can study these flowcharts to better understand how your company should be sequencing actions and events to reach an end product or goal.

To communicate a process

In many companies worldwide, sending out detailed flowcharts can completely replace long and time-consuming meetings. Flowcharts are easy to understand and provide a visual document of a process. They are extremely effective communication tools.

Flowchart symbols

Standard shapes and symbols are used in most flowchart drafting. Each symbol represents a different element or steps within a sequence or process. Use the following flowchart shapes to draft an effective process.


An oval in a flowchart represents the terminal. This indicates the starts and stops within a sequence.


The parallelogram indicates an input or output.


Rectangles indicate actions.


Diamonds indicate decisions that need to be made. These usually result in two alternative pathways based on the decision taken.

Flow lines

Flow lines and arrows represent the directions taken in the sequence.

Types of flowcharts

Before you create a flowchart, you need to decide which type of flowchart is best for the process you want to illustrate. There are hundreds of different flowchart types, each with its unique uses and results. Below are four of the most common and useful flowcharts.

Process flowchart

A process flowchart is the most basic of all flowchart types. They are often used to map new projects and operations. Engineers and software developers often use process flowcharts to map progress and understand the steps they need to take to complete a project.

Swimlane flowchart

The swimlane flowchart was aptly given its name as it visually represents a process with no true start or end. Instead, the processes and actions of people who fall into a swimlane diagram are those which go in laps and are completed more than once. Using a Swimlane Diagram Template you can map out a process that needs to be repeated and prevent a sequence from getting messy.

Data flow diagram

Data flow diagrams are used to bridge the communication gap between developers and users of a program or piece of software. This flowchart type is specialized as it contains a substantial amount of information and relatively few flowchart symbols. Miro’s Data Flow Diagram Template makes it simple to visually show the steps or actors of any system, no matter how complex.

Workflow diagram

When using a workflow diagram, the goal is to map out an effective sequence of events or processes that will result in a consistent and quality output. Workflow diagrams are often used to map out a standardized set of procedures with a determinable outcome.

How to create a flowchart

Now that you understand where and when to use flowcharts and why they are important visual tools, it’s time to learn how to make one. Miro's flowchart maker is a fantastic tool for building and planning comprehensive flowcharts with your team. Using the tool, follow this step-by-step guide:

1. Know the purpose of your flowchart

Before you start creating your flowchart, you need to understand why you’re making a flowchart in the first place. Write down the goals and results you want your flowchart to depict and identify the processes you want the diagram to explain. Be mindful of trying to achieve too many goals in one flowchart. It’s best to keep your flowchart as simple as possible to make them easily comprehensible. If you find yourself trying to achieve too much in one diagram, consider making more than one flowchart for each process or group of information.

2. Use a flowchart template

Using a basic flowchart template can help you understand how to plot your processes and give you a strong starting point before you start adding your symbols. Starting with a template saves you time and comes with standardized flowchart symbols.

If you need something more complex, Miro has a large collection of flowchart templates you and your team can use.

3. Add flowchart shapes

Take another look at the flowchart symbols and shapes discussed above and start building your visual process. Identify the different components within your sequence and add the appropriate shapes to create a good workflow.

4. Connect shapes with lines and arrows

The next step is adding the connecting lines and arrows to sequence the chosen events and symbols.

5. Collaborate on your flowchart

If your flowchart depicts a process that affects others, share your flowchart with the relevant people. Inviting your team to collaborate with you on your flowchart ensures everyone is on the same page. With Miro, team members can provide feedback and make suggestions with comments and sticky notes, all within one virtual space. This contextual collaboration is what will help your team finalize a useful, clear flowchart that’s helpful for everyone.

6. Keep your flowchart up to date

Systems and processes are constantly changing, so the flowcharts depicting these processes also need to change. Keep your flowchart up to date by regularly revisiting your flowchart and making the necessary changes. Having an online flowchart in Miro makes it easy to make updates and improvements to your flowchart and track these changes.

3 flowchart examples

Before jumping into Miro's online flowchart tool, consider these flowchart examples as a point of reference. The following are examples of the versatility and helpfulness of a flowchart.

Website flowchart

Building a website is much more complex and complicated than many think. Building navigational menus, organizing content, and customizing a website’s appearance are a few important steps needed to create an online site that people will want to visit. This website flowchart template provides a robust process diagram to create a great user-centric online experience.

Decision tree

No matter what industry you’re in, there are plenty of different outcomes your business could face based on your decisions. The butterfly effect of your decisions means you need to think about all possible outcomes and the result they could have on your company. This decision tree flowchart template will show you how to map out different decisions and their outcomes so that you can decide on the best possible route.

Cross-functional flowchart

Most flowcharts are cross-functional in that they account for different possible outcomes. Swimlane diagrams are especially cross-functional because they help visualize business contributions and end-to-end project relationships. This cross-functional flowchart template will help you understand the elements and relationships between the different phases of a project.

Tips to consider when creating a flowchart

You’re well on your way to starting your flowchart drafting journey. All that’s left is to go through a few tips and best practices for building the perfect flowchart.

Keep your flowchart on one page

An important characteristic of flowcharts is that they need to be easily readable and understandable. You don’t want to flip through pages to see the entire process. Keeping it to one page keeps it simple and streamlines the visualization.

Use consistent symbols, shapes, and colors

Staying consistent with the symbols and shapes used in your flowchart will help keep the entire process aligned and easy to understand. Each symbol needs to represent a different element within the process. If you use a variety of different symbols, it will be difficult to read and understand the progress of the process. Consistency is key when creating an understandable visual process.

Know the purpose of your flowchart before creating it

As explained above, this is an essential step in creating your flowchart. Flowcharts are best used to represent a specific process. This helps keep the diagram focused.

Flow data from left to right

Flowcharts should flow in the same direction that we read and write. This will help keep the flowchart structure simple and easy to understand.

Get everyone involved

It’s more than likely that the flowchart you’ve created is going to impact other people on your team, especially if it’s a business process flowchart. Rather than creating several flowcharts for the same system, involve the people on your team who are a part of the process. With Miro, you can easily share your flowchart with collaborators anywhere via Slack, email, or private link.

Make relevant changes as needed

It’s no good having a flowchart that’s out of date and inaccurate. In fact, this could cause confusions and inaccuracies, which could in turn cause some serious problems for your team. As your system or process changes, ensure you keep your flowchart up to date with the latest steps and information. If your team is using your flowchart documentation on a regular basis, then it’ll be easier to keep it current. Alternatively, schedule meetings during which you can reassess all your team’s flowcharts and make the necessary changes.

Discover more


Flowchart symbols and their meaning


How to make a flowchart in 5 simple steps


Data flow diagrams vs flowcharts


Data flow diagrams: All you need to know


Flowchart rules for collaborative success


Mastering the sales process flowchart


How to create a cross-functional flowchart

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