liberating structure

Service Blueprint for Customer Support

The Service Blueprint for Customer Support template visualizes the entire customer support process, from initial contact to issue resolution. Identify bottlenecks, improve response times, and deliver exceptional support experiences. Ideal for support teams and managers aiming to enhance service quality, streamline workflows, and boost customer satisfaction through efficient and empathetic interactions.

Value Proposition Template

The Value Proposition Template is a framework that empowers businesses to articulate their offerings' core advantages. By breaking down an offering into its essential elements, this template ensures that stakeholders grasp the unique value a product or service brings to the market.

Project Schedule

The Project Timeline Template simplifies project management. Illustrating tasks, milestones, and deliverables on a calendar visually shows teams a project's progression. One of its standout benefits is its ability to foster clarity. With this template, project milestones are translated into an easily digestible format, enabling team members to quickly comprehend the entirety of the project's scope and sequence, thereby enhancing productivity and reducing potential misunderstandings.

Skill Cards

Skill Cards are a dynamic tool for assessing and developing skill sets within Agile teams. They provide a structured framework for reflecting on strengths, weaknesses, and learning goals, fostering a culture of continuous improvement. With Skill Cards, teams can identify skill gaps, distribute knowledge, and tailor professional development plans, empowering you to cultivate a high-performing team with diverse skill sets and shared expertise.

Research Synthesis/Summary

A research synthesis template is a structured framework that helps UX researchers and product teams organize, analyze, and distill user research findings into meaningful patterns and actionable recommendations. Instead of letting valuable insights get buried in interview transcripts, usability testing notes, and survey data, this template creates a visual workspace for identifying key themes, prioritizing user needs, and aligning cross-functional teams on what users actually need. Use this template to transform raw user research into strategic product direction that moves your roadmap forward.