Floor Plan

Voice of the Customer Template

Identifying the voice of the customer is a crucial part of any customer experience strategy. Your Voice of Customer is simply a framework for understanding your customers’ needs, wants, preferences, and expectations as they interact with your brand. Evaluating your Voice of Customer allows you to dive into what your customers are thinking, feeling, and saying about your products and services, so you can build a better customer journey. Use the Voice of Customer template to record answers to key questions about your customer, including: What are they saying about our product? What do they need? How can we fulfill that need? And who is this persona?

Lean Coffee Template

What makes a great meeting (other than donuts)? It’s appreciating everyone’s skills, resources, and time by making the very best use of them. That’s what the Lean Coffee approach is designed to do. Great for team brainstorms and retrospectives, Lean Coffee breaks the meeting into three basic stages: what to discuss, what’s being discussed, and what’s been discussed. This template makes it easy for you to collect sticky notes and to update the columns as you go from topic to topic.

Sailboat Template

The Sailboat Retrospective is a low-pressure way for teams to reflect on how they handled a project. By defining your risks (the rocks), delaying issues (anchors), helping teams (wind), and the goal (land), you’ll be able to work out what you’re doing well and what you need to improve on for the next sprint. Approaching team dynamics with a sailboat metaphor helps everyone describe where they want to go together by figuring out what slows them down and what helps them reach their future goals.

Project Organizational Chart Template

When you’re embarking on a long, complex project, you will inevitably hit roadblocks and obstacles. It’s important to have your project organizational chart on hand to overcome those challenges. A project organizational chart is a visual diagram that illustrates who is on your team and the role they play in a given project. It documents the structure of the project organization, the hierarchy between team members, and the relationships between employees. Project organizational charts are useful tools for clarifying who does what, securing buy-in, and setting expectations for the group.

UML Communication Diagram Template

Most modern programs consist of many moving parts working to a precise set of instructions. With a communication diagram, you can visualize exactly how those parts work together, giving you a clearer understanding of your program as a whole. What’s more, the diagram leaves spaces for expanding the network of relationships as your product grows and evolves. A communication diagram is a vital tool in any software designer’s arsenal.

Three-Hour Brand Sprint Template

Before customers will believe in your brand, your team has to believe. That’s where brand sprints work wonders. Popularized by the team at Google Ventures, a brand sprint will help your team sort through all different ideas about your brand and align on your brand’s fundamental building blocks—your values, audience, personality, mission statement, roadmap, and more. Whether you’re building a new brand or revamping an existing one, brand sprints are ideal for trigger events such as naming your company, designing a logo, hiring an agency, or writing a manifesto.

Kinship Diagram Template

Use a Kinship Diagram Template to map out a clear picture of your family relationships. With clear guidelines for kinship notation, you can navigate everything from your closest uncle to your third cousin twice removed. Try the Kinship Diagram Template to understand your family relationships.

Critical Design Review Presentation Template

Use this template to finalize the design phase of a project. Keep all team members on the same page and ensure that your team’s technical efforts are on track.

Workflow Template

The digital world requires collaboration, and better collaboration leads to better results. A workflow is a project management tool that allows you to sketch out the various steps, resources, timeline and roles necessary to complete a project. It can be used on any multi-step project, whether it’s a business process or otherwise, and is ideal for plotting out the tangible actions you’ll need to take to achieve a goal and the order in which you need to complete those actions.

Keynote Presentation Template

Designed to create enthusiasm and build knowledge about a specific topic, keynote presentations are more powerful than most people think. With them, you get to inspire and unify an audience with a common purpose. We give you an easy way to do this — just use our Keynote Presentation Template to create your own captivating presentation.

Influence Diagram Template

See the big picture of any business decision with this Influence Diagram Template. You’ll define the decision you have to make and brainstorm everything that could impact it. When you build connections between these factors, you’ll be able to put the right amount of weight into each one as you make your decision.

Innovation Matrix Template

Visualize the best way to grow your business with this Innovation Matrix template. It’ll show you how to streamline your innovation, make the right decisions about which areas of your business to innovate, and manage the entire process. So if you want to figure out the best way to innovate in your business, an innovation matrix can help.

Customer Insights Tracker Template

Imagine having every piece of customer feedback, research finding, and behavioral insight organized in one visual space where your entire team can spot trends, prioritize pain points, and make confident product decisions. That's exactly what Miro's customer insights tracker template delivers – a structured approach to capturing, organizing, and acting on the voice of your customers.

Quick Retrospective Template

A retrospective template empowers you to run insightful meetings, take stock of your work, and iterate effectively. The term “retrospective” has gained popularity over the more common “debriefing” and “post-mortem,” since it’s more value-neutral than the other terms. Some teams refer to these meetings as “sprint retrospectives” or “iteration retrospectives,” “agile retrospectives” or “iteration retrospectives.” Whether you are a scrum team, using the agile methodology, or doing a specific type of retrospective (e.g. a mad, sad, glad retrospective), the goals are generally the same: discovering what went well, identifying the root cause of problems you had, and finding ways to do better in the next iteration.

Demo Presentation Template

Present your ideas confidently and professionally with this Demo Presentation Template. Use it to show potential and existing customers how your product or service works so they can fully appreciate its value.

Spaghetti Diagram Template

Spaghetti diagrams are valuable for finding connections between assets, services, and products, as well as identifying dependencies in a visual way. Use this template to get an overview of a process and quickly find areas of improvement.