Mind Map

Customer Journey Map Template

A customer journey map (CJM) is a visual representation of your customer’s experience. It allows you to capture the path that a customer follows when they buy a product, sign up for a service, or otherwise interact with your site. Most maps include a specific persona, outlines their customer experience from beginning to end, and captures the potential emotional highs and lows of interacting with the product or service. Use this template to easily create customer journey maps for projects of all kinds.

Visual Story Map Template

Some people like to think of a visual story map as a stylized to-do list, but it’s a lot more powerful than that. Visual story mapping allows your product management team to visualize multiple dimensions of information.

Detailed Empathy Map With Personas

Understand your audience better with the Empathy Map Personas template. This tool helps you capture insights into your customers' needs, thoughts, feelings, and behaviors. By visualizing these personas, you can tailor your product development, marketing strategies, and customer interactions to better meet their needs and enhance user satisfaction. Ideal for teams focused on customer-centric solutions.