Mind Map

Customer Touchpoint Map Template

To attract and keep loyal customers, you have to truly start to understand them—their pain point, wants, and needs. A customer touchpoint map helps you gain that understanding by visualizing the path your customers follow, from signing up for a service, to using your site, to buying your product. And because no two customers are exactly alike, a CJM lets you plot out multiple pathways through your product. Soon you’ll be able to anticipate those pathways and satisfy your customers at every step.

Empathy Map Canvas

The Empathy Map Canvas template allows you to explore user behaviors and emotions comprehensively. It’s designed to help you visualize user experiences and create solutions that truly meet their needs. Perfect for UX teams and product developers.

User Story Map Template

Popularized by Jeff Patton in 2005, the user story mapping technique is an agile way to manage product backlogs. Whether you’re working alone or with a product team, you can leverage user story mapping to plan product releases. User story maps help teams stay focused on the business value and release features that customers care about. The framework helps to get a shared understanding for the cross-functional team of what needs to be done to satisfy customers' needs.

Empathy Map

The Empathy Map template is perfect for understanding user behavior and motivations. It helps teams capture insights into what users think, feel, and do, ensuring your designs meet their needs. Ideal for UX and product teams.

Double Bubble Map Template

Double Bubble Map Template serves as a powerful tool to facilitate teamwork and streamline idea exploration. This adaptable template empowers teams to brainstorm, analyze, and compare concepts with ease, making it an invaluable asset for enhancing creativity and fostering clarity among team members.

User Story Mapping with Walkthrough

The Bluefruit Software user story mapping template offers a framework to help businesses prioritise software development.

User Journey Mapping Workshop

The User Journey Mapping workshop offers a 90 minute + workshop template that helps your team collaborate virtually and create comprehensive user journey maps.

Strategic Group Mapping Template

The Strategic Group Mapping Template is a cutting-edge visual tool designed to translate the competitive landscape of their industry. By allowing users to plot entities based on distinct criteria, this template provides an at-a-glance view of market dynamics. One standout benefit of using this tool is its ability to identify clusters of competitors and market gaps, paving the way for businesses to strategically position themselves for optimal success.

Organization & Process Mapping

The Organization & Process Mapping template facilitates the analysis and optimization of organizational processes. By visualizing process flows, bottlenecks, and handoffs, this template helps teams identify inefficiencies and streamline workflows. With sections for documenting process steps and improvement opportunities, this template empowers teams to implement process enhancements and drive operational excellence.

Customer Journey Mapping

Guidelines for Customer Journey Mapping.

Visual Story Map Template

Some people like to think of a visual story map as a stylized to-do list, but it’s a lot more powerful than that. Visual story mapping allows your product management team to visualize multiple dimensions of information.