Mind Map

Empathy Mapping

Atlassian Empathy Mapping is designed to help teams understand user perspectives. By mapping out user experiences, you can identify pain points and opportunities for improvement. This template is ideal for collaborative workshops and user research.

Empathy Map Canvas

The Empathy Map Canvas is a versatile tool for visualizing user behavior and emotions. It helps teams capture insights about what users see, hear, think, and feel. Use this template to build empathy and ensure your product meets real user needs.

Scenario Mapping Template

Scenario mapping is the process of outlining all the steps a user will take to complete a task. The scenario mapping template helps you create a visual guide to what different personas are doing, thinking, and feeling in different situations. Use scenario mapping to outline an intended or ideal scenario (what should happen) as well as what currently happens. If you’re trying to outline the ideal scenario, user mapping should take place very early on in a project and can help inform user stories and the product backlog. If you’re just trying to get a better sense of what currently happens, you can do user mapping when conducting user interviews or observation.

Random Words Template

Random word brainstorming is a simple, creative technique using random words to generate new ideas and creative solutions to your problems. Using random word prompts allows you to step beyond traditional boundaries and address challenges from a different direction. Random word brainstorming allows your team to unlock their creativity to solve business problems, create new inventions, improve existing ideas, or just think about problems in a new way.

Prototype Template

A prototype is a live mockup of your product that defines the product’s structure, user flow, and navigational details (such as buttons and menus) without committing to final details like visual design. Prototyping allows you to simulate how a user might experience your product or service, map out user contexts and task flows, create scenarios to understand personas, and collect feedback on your product. Using a prototype helps you save money by locating roadblocks early in the process. Prototypes can vary, but they generally contain a series of screens or artboards connected by arrows or links.

Value Stream Mapping Template

A value stream map can help you refocus your business on steps that actually provide value to your customers, cutting out wasteful and inefficient processes. With this template, you and your process team can collaborate on a value stream map today.

Ecosystem Map

Advocate for a customer-centric approach with this Ecosystem Mapping Template. Understand your organization’s ecosystem holistically through customer advocacy.