stakeholder

Service Blueprint Template

Enhance your service design with the Service Blueprint template. This tool maps out the customer journey and backstage processes, helping you visualize and improve service delivery. It's perfect for aligning teams, identifying inefficiencies, and ensuring a seamless customer experience. Use this template to create a detailed roadmap of your service processes, fostering collaboration and strategic improvements in service design.

Process Map Template

Process mapping allows you to assess, document, and strategize around any plan or approach your team has put in place. It’s a useful tool for eliminating or preventing blockers. Organized by stages, a process map enables your team to divide up a process or system and record deliverables and action items at each stage of the process. By breaking down the objectives, activities and deliverables at any stage of a project, you can gain insight into whether you are on track or effectively working through a problem.

Technology Roadmap Template

A technology roadmap helps teams document the rationale of when, why, how, and what tech-related solutions can help the company move forward. Also known as IT roadmaps, technology roadmaps show teams what technology is available to them, focusing on to-be-scheduled improvements. They allow you to identify gaps or overlap between phased-out tech tools, as well as software or programs soon to be installed. From a practical point of view, the roadmap should also outline what kinds of tools are best to spend money on, and the most effective way to introduce new systems and processes.