User Story Mapping with Walkthrough
The Bluefruit Software user story mapping template offers a framework to help businesses prioritise software development.
Why this user story mapping template?
Going through user story mapping can help businesses find where and when to prioritise activities for software projects. But we understand that not everyone knows of user story mapping, so we built this board so that people new to the process wouldn’t get lost.
Why do user story mapping?
User story mapping gets you to consider a product and its software by thinking about:
Users and their context;
The activities these users are trying to carry out;
The steps involved in that activity;
The details of the steps involved in those activities;
How this all links to desired user and business outcomes.
The story map can help you see how the user currently interacts with your product so that you can then talk about the future. A user story map can help you find what could deliver the right outcomes. It will help you see the gaps where you can do something and better prioritise software development.
How this template helps you
With this template, you can take yourself and your stakeholders through a user story mapping session and help everyone understand what each element does as you do.The template here offers two frames to start with: one with a walkthrough of how each piece of user story mapping works together. The other is a blank board ready for you and your workshop attendees to fill in as you go through the process of user story mapping.
This template was created by Bluefruit Software.
Get started with this template right now.
Experience Map
Works best for:
Customer Journey Map
Experience mapping looks at your customer’s end to end experience with your brand to identify areas ripe for improvement and innovation.
Scenario Mapping Template
Works best for:
Desk Research, Mapping, Product Management
Scenario mapping is the process of outlining all the steps a user will take to complete a task. The scenario mapping template helps you create a visual guide to what different personas are doing, thinking, and feeling in different situations. Use scenario mapping to outline an intended or ideal scenario (what should happen) as well as what currently happens. If you’re trying to outline the ideal scenario, user mapping should take place very early on in a project and can help inform user stories and the product backlog. If you’re just trying to get a better sense of what currently happens, you can do user mapping when conducting user interviews or observation.
Behavior Design Mapping (Journey)
Works best for:
Customer Journey Map
This map is a behavior micro-journey and should be feeding from a higher level map.
Story Mapping by Sergio Schüler
Works best for:
Customer Journey Map
This template is perfect for product teams to flash out a feature idea.
User Journey Mapping Workshop
Works best for:
Customer Journey Map
The User Journey Mapping workshop offers a 90 minute + workshop template that helps your team collaborate virtually and create comprehensive user journey maps.
Customer Touchpoint Map Template
Works best for:
Desk Research, Product Management, Mapping
To attract and keep loyal customers, you have to truly start to understand them—their pain point, wants, and needs. A customer touchpoint map helps you gain that understanding by visualizing the path your customers follow, from signing up for a service, to using your site, to buying your product. And because no two customers are exactly alike, a CJM lets you plot out multiple pathways through your product. Soon you’ll be able to anticipate those pathways and satisfy your customers at every step.