Publication by Miro about the future of distributed teamwork

How Sharpist is using Miro to scale employee well-being

June 10, 2021

Sharpist is on a mission to create a healthier, more self-aware global workforce. CEO and Co-Founder, Hendrik Schriefer, describes Sharpist as “the first platform of its kind bringing your employees a personalized and effective way to learn and grow.”

With a network of over 500 internationally certified business coaches, Sharpist provides digital coaching in the form of video, microlearning, and personalized e-learning modules from MIT and other world-renowned experts.

Employee well-being is at the heart of everything Sharpist does, and that includes how they treat team members when it comes to meeting collaboration. Sharpist uses Miro to ensure that every employee and board member has equal opportunity to participate and share their voice to where the company is headed.

Jair Halevi

Strategic programs manager at Miro

Jaïr has a founder’s mindset with a passion for innovation, technology, and start-ups. In the Netherlands and internationally (Nordics and South America) he worked with leading brands and with Governments and NGOs. Helping startups grow is what he loves to do.

Meaningful and equal participation

As an early-stage company, Sharpist is constantly evolving and setting new strategies every quarter. New ideas are the lifeblood, and they can come from anyone on any team. To that end, every meeting must be meaningful and always end with clear next steps. Whether it’s brainstorming workshops, team-building presentations, or board meetings, every participant must have the opportunity to get involved no matter where they are.

Every team member has value to add. Miro allows Sharpist to practice what they preach by creating meetings with equal participation and transparent communications. By getting everyone involved within a collaborative Miro session, people can openly share their knowledge and take ownership — especially across different teams.

We love using Miro … we can show respect for each other’s time and resources by aligning on meeting expectations and shared goals, getting ownership on cross-team topics, as well as sharing knowledge to help one another grow.

 Hendrik Schriefer, CEO and Co-Founder, Sharpist

Ideas, input, and insights

To capitalize on the next big idea, Sharpist uses Miro to conduct betting tables. A “betting table” is when the team makes a “product bet” to capture a hunch or idea that could potentially impact the company’s priorities.

Sharpist reviews the betting tables quarterly. In the most recent table, there were 81 ideas for improving the product. These “bets” were evaluated individually and placed on sticky notes on a Miro board shared with relevant stakeholders invited to participate. Bearing in mind the company’s priorities for the next quarter, team members placed the ideas on a feasibility vs. business impact board.

This interactive betting table allows different team members to select their favorite ideas. Collaborators can also add comments, start discussions, and flesh out the ideas to gain more clarity. In the end, the ideas that move forward are not dictated by just a few executives, but rather, the team takes ownership over the process.

Including the board in the process

Sharpist turns their board of directors meetings into working sessions by using Miro. Instead of a typical board meeting with static presentation slides, Sharpist’s board members become active participants by discussing critical questions and rethinking strategies in real-time.

In one board meeting, they discussed what type of deals to focus on. Sharpist set up a Miro board for the board members to add their perspectives on the current capabilities and what they thought the team needed to add. This exercise helped identify the gaps of what Sharpist needed to build to pursue larger deals.

When it came time for the board to meet for a strategy session, members were invited to put their thoughts on sticky notes about what metrics or KPIs they wanted to see in the next three months and six months. Everyone had two red dots to place their vote on the top four to five KPIs.

Sharpist uses several Miro features like stickies, dot voting, meeting timer, and the action priority matrix to help keep the meetings on track while ensuring decisions are being made. Miro enables productive, results-oriented board meetings where everyone contributes and the next steps are clear.

Visualizing client onboarding

Sharpist prides itself on its customer-oriented approach, and it’s evident in its exceptional onboarding process for new customers. But to pull off a consistent and successful onboarding, the behind-the-scenes process must be organized and transparent for all stakeholders.

In Miro, the teams created an onboarding process that is color-coded by teams. This was the best way to give all teams a centralized overview of their roles and responsibilities. Visualizing the process in Miro opens up more discussions for improvements and encourages new questions like, “What do I need to know? What don’t I understand yet? What happens if …?”

Business is only as successful as its people. By using Miro, Sharpist not only gathers great ideas from unlikely places, but everyone continues to grow through knowledge sharing and open participation.

Practicing what they preach

Sharpist is bringing self-awareness, personal development, and a healthy mindset to the global workforce. And they are leading by example with how they treat their own team.

People feel more productive and a stronger sense of purpose when they believe their input really matters. By opening up meetings for collaboration and encouraging participation from all within Miro, Sharpist is nurturing a healthy culture that is well-positioned to digitize healthy coaching for all.

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