Design Process for Problem Solving & Ideation

Board 2/2

The 120 to 240-minute workshop template that helps understand a user, define the positive or negative experiences and define a group of problem, and start to find solution

Design Process for Problem Solving & Ideation

It is a work board focused on introductory engineering students, through the use of the board it is possible to start observation in a particular context (selected by the teacher or by the student) to later identify different types of users/people who interact in it.

First understand that although the process is linear, this is an iterative process, that is, it is possible to return to a previous stage at any time. If we make a mistake, no problem! we go back and do this stage again.

The main focus of this board is to understand the relevance of the problem definition process within the engineering context, relieving the search for solutions, which is a creative, free and divergent process, in second place.

How to use the template

1. We begin with the definition of the industry that we are going to study, we define some examples of companies and we continue observing and analyzing. What happens in this context? to identify USERS (and various other things)

2. Once the user has been identified, we begin to identify the pain of these users through a Customer Journey Map to later identify various problems from those negative points (-).

3. Once the problems have been defined (follow the steps), it is time to prioritize! 🤓the different problems to see, which one are we going to stay with? And with that, the search for solutions begins.

4. But, it is very likely that we have maany solutions! 🎉 (ideal to work with 100+ solutions) well, we make a ranking of solutions, we select some of "Blue Sky" and we define the design concept 🤓 (details of the solution that we think).

5. We have a clear solution, so we begin to make it a reality 🤯, but beware, each prototype must be validated, and what we learn from this validation, we improve our prototype. For this template, we will only do this 3 times, but you can do it as many times as you want! you always have to be clear about when to finish.

6. We have finished! 🎉

Check the notes inside the board for more details