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This tool includes a survey-like structure for service design students to self-assess their experience and knowledge of service design and the public sector. Based on the results, student teams collaboratively create a team agreement.
This tool is aimed at service design educators and service design students who are engaged in public sector collaborations.
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How to Public Sector
Service Design Research Project@Köln International School of Design, TH Köln
The publication "How to Public Sector? (2024, TH Köln, Birgit Mager, Meredith Davis) analyzes and evaluates collaborations between service design universities and the public sector. It provides an overview of different types of collaboration, identifies success factors that are crucial for effective collaboration, and offers recommendations and tools to support partners throughout the collaboration process.
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