Service Design Onboarding
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This tool provides a framework for introducing the public sector to service design and familiarizing partners with the characteristics, advantages, and possible formats of collaboration.
This tool is aimed at service design educators who are involved in and responsible for facilitating public sector collaborations.
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How to Public Sector
Service Design Research Project@Köln International School of Design, TH Köln
The publication "How to Public Sector? (2024, TH Köln, Birgit Mager, Meredith Davis) analyzes and evaluates collaborations between service design universities and the public sector. It provides an overview of different types of collaboration, identifies success factors that are crucial for effective collaboration, and offers recommendations and tools to support partners throughout the collaboration process.
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