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Journey Map Framework [Research]

Absurd

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A Journey Map illustrates the experience of using a product or service. It highlights details of problems, barriers, and opportunities faced by users. The process visualizes complicated systems into a diagram that you and the design team can use as a resource. Collate Journey Maps after initial research. To complete a journey map, you will require your user personas and insights from interviews.

Absurd

Strategic Design & Development Agency @ Absurd

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