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Community Journey Map

Becky Pierson

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A journey map is an artifact of research that illustrates your understanding of the emotional roller coaster of your community members. It illuminates the opportunities you have to improve your user experience, add additional products, improve your retention, and increase your LTV.

This template will help you map your member journey.

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Becky Pierson

Product Strategist

I help business owners build community-driven products!


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