IASA - Architecture Engagement Touchpoints

Canvas Overview: The architects engagement touch points is used to understand the stakeholder(s) and their levels that the architecture practice ‘touches’. The canvas is used by putting sticky notes on the stakeholders and their types of interactions. The columns represent ‘types’ which translate to areas of interaction. For example the Sr VP of Sales would be in the Biz Management, Exec cell. If this is a meeting or document use corresponding icons. In this way, the practice can define it’s primary interaction points in IT, in Business, and as a part of change management (portfolio down to solution scope).

How to use the Canvas

Identify stakeholders across rows, such as executives, senior managers, employees, and others.

Across the columns, list key architectural aspects like business management and IT management.

Utilize the symbols on the right to mark activities, such as meetings or ideation, in the intersecting cells, based on where stakeholders engage with each aspect.

Understanding these interactions is critical because it aligns the architectural work with stakeholder needs, ensuring that decisions are informed, relevant, and strategically sound. This understanding promotes effective communication, fosters collaboration, and ultimately contributes to the success of the architecture within the organization.

About IASA Global: IASA Global is a non-profit association for ALL Technology Architects which was established in 2002.The association is committed to improving the quality of the BT architecture industry by developing and delivering standards, education programs and developing accreditation programs and services that optimize the development of the architecture profession. The IASA network and membership consists of approximately 70,000 people in over 50 countries.

IASA Global has created the world's first and only Business Technology Architecture Body of Knowledge, (BTABoK), which is a free public archive of Business Technology architecture best practices, skills, and knowledge developed from the experience of individual and corporate members of IASA. 

IASA has added templates for over 30 of the most frequently used BTABoK structured canvases into the Miroverse to help accelerate how Technology Architects collaborate on the architecture of the future. Give one a try today, and learn more about IASA at https://iasaglobal.org/.