APQC-Based Organization Capability Model
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Adapted from the APQC framework, this template contains level 1 and 2 entities designed to provide a capability-based view across an entire organization.
This template has been adapted from the APQC Process Classification Framework® for the use of FromHereOn (www.fromhereon.com).
This APQC Process Classification Framework® (“PCF”) is an open standard developed by APQC, a nonprofit that promotes benchmarking and best practices worldwide. The PCF is intended to facilitate organizational improvement through process management and benchmarking, regardless of industry, size, or geography. To download the full PCF or industry-specific versions of the PCF, as well as associated measures and benchmarking, please visit www.apqc.org/pcf.
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Rob Will
Transformation Consultant@FromHereOn
I'm Rob! Currently at FromHereOn, a business design and strategic architecture consultancy. I help organisations align their vision, strategy, and operations to the needs of their customers and employees. I have over 10 years of experience in digital transformation, service design, and customer experience. I love using Miro to collaborate with my team, and to create engaging and impactful solutions. I'm always looking for new tips and tricks to make the most of Miro's features and possibilities!
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