Moderated Usability Testing Template

About Moderated Usability Testing Template

The Moderated Usability Testing Template helps you guide people to express their implicit ideas about a design, providing valuable insights into its strengths and weaknesses and the underlying reasons for them.

This method allows a team to gain a deeper understanding of potential issues and to identify areas where improvements can be made. By conducting only six to nine of these tests, a team can uncover as much as 80% of the design issues, making it a highly efficient and cost-effective approach for enhancing a potential solution's overall efficiency, effectiveness, and satisfaction.

Benefits of using the template

• Disclose inner thoughts.

• Enhance understanding of others.

• Discover chances for progress.

• Minimize costs by early revelation.

How to use the template in Miro

1. Provide an introduction and explain the purpose. Seek permission to record.

2. Encourage participants to verbalize their thoughts. Assure them that this is not a test.

3. Ask participants to complete tasks individually. Document their progress.

4. Conclude with a final inquiry or comments. Express gratitude.

5. If there is an audio recording, transcribe the notes or upload a pre-existing transcript.

Setup

• Find out what you will be testing and a few important tasks.

• Ask six to nine people to participate and arrange a testing session with each person.

Useful tips

• Postpone any immediate inquiries until the completion of the test.

• Refrain from giving a demonstration and instead imitate functionality if the design is not yet finalized.