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Concept Description Form - S.PSS

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Aims

The objective of the Concept Description Form - S.PSS is to finalize description and characterization of a new concept of S.PSS.

What it consists of

The tool consists of a sum-up of the concept with:

  • Concept title

  • Satisfaction unit

  • Concept description

  • Concept profiling (i.e. Provider, Customer, Type of S.PSS, Offered Products and Owner, Offered Services and Provider, what is paid, Offer configuration.)

www.lenslab.polimi.it

www.lens-europe.eu

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LeNSlab Polimi

Politecnico di Milano


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