UX Journey Mapping

Use this board to create a user journey map. You can use a customer journey map to visualize and communicate user pain points in any critical workflow.

UX journey mapping is a process of understanding your users' needs, goals, and pain points, and then using that information to design experiences that are seamless, efficient, and enjoyable.

User journey maps do:

• Map out the steps that a user takes to achieve a goal, along with their thoughts, feelings, and pain points at each step.

• Focus on the user's experience with a specific product or service.

• Are used by product teams, designers, and developers to understand the user experience and identify opportunities for improvement.

To read the full article on how to create a user journey map, keep reading here!

Made with love, by the team at Looppanel