Smartcart Customer Journey Map Template

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The customer journey map allows you to map your entire customer journey from discovery through consideration, experiment, adoption, and purchase to loyalty, understand his goals and challenges, and translate them into actionable initiatives and metrics.

You can (and should) customize the stages to fit your customers' unique journeys.

Product Management
Research & Design
Design Sprints
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Ziv Koren

CPO

Throughout my career, I helped companies, ranging from small startups to large multinationals, to conceive, build and launch disruptive products that helped drive business growth. I am an entrepreneur and mentor at heart with strong belief in open collaboration and experience sharing. I excel in building and leading strong teams in an innovation cultivating environment.