Kaizen Improvement Workshop
The Kaizen Improvement Workshop template is years in the making and has been the main go-to workshop offering by the Starbucks Continuous Improvement (CI) team. This offering is especially useful as a multi-day/multi-session activity for your cross-functional team that requires help gaining a better understanding of the root-cause of major process pain points as well as a path forward for cross-functional team alignment & improvement!
The template is broken into four stages and includes detailed step-by-step task lists, relevant facilitator preparation & training material, as well as kaizen template activities. Built-in preparation activities ensure change management is a part of each stage through the process. When followed from start to finish, the workshop allows the team to provide a full current state assessment of the problem, identify root causes for major key themes, identify future state design requirements, and prioritize improvements.
MAIN DELIVERABLES
Definition of the problem & goal
Assessment of the current state process
Identification of process pain point key themes and identification of root causes
Identification of future state design requirements
Identification and prioritization of improvements
STAGES
Workshop Preparation
Pre-Workshop Activities
Conduct the Workshop
Post Workshop Execution
Categories
