Cultural Check

This tool is still being tested. If you have any feedback or questions about the tool, feel free to send an email to: birgit.mager[at]th-koeln.de

You are also welcome to join our LinkedIn group if you are interested in professional exchange about collaboration between higher education and the public sector.

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WHAT?

The purpose of this tool is to visualize differences and similarities between the working cultures of your service design program and your public sector partners.

WHO?

This tool provides a framework for a short workshop that should be conducted with responsible participants from the public sector organisation as well as the educators and students involved in the project.

WHEN?

It is useful to use this tool at the beginning of a collaborative project to build empathy and establish a collaborative way of working.

WHY?

The working cultures and structures of public sector organisations may be different from those of service design program and the design attitude in general. This tool helps you to understand each other when working together, which in turn improves collaboration.

OUTCOME

In the first step you define the working culture within each organization. In the second step you discuss which overlaps or differences are more or less relevant.

FACILITATION

Students and public sector partners may need some facilitation during the use of the tool. The educator should fulfill this role by facilitating discussions and mediating conflicts.