Customer Discovery Session

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Uncover real customer problems and validate solutions.

Follow classic design thinking methodology to facilitate an effective and creative team collaboration. Ideal for midsize and larger teams:

  • Double Diamond framing: create choices <> make decisions

  • Step-by-step through customer problem definition right up to hypothesis creation

  • 6x classic design thinking exercises to stimulate creativity

  • Develop a consistent behavior-based premise

Oh -- and it all starts with team breathwork. 💜 It always works.

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Rhys Mohun image
Rhys Mohun
Experimentation Consultant@Formentor Labs
I teach growth teams the strategy and structure needed to develop a reliable experimentation practice. I'm on a mission to see 1,000 people complete their first experiment. | Easy-to-follow workflow templates are available at formentor.ca

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