Flows

Service Blueprints

Go from research to complete service blueprint in hours – so your team ships better experiences, faster.

Book a demo

From insights to blueprint

Service blueprints connect research, journeys, and touchpoints into one view. Flows handle the synthesis – so your team can focus on making customer experiences better.

Slides

Diagrams

Get to insight faster, with structured blueprints in a single workshop

Blueprints that evolves as your processes do – always ready to share

Scale what works – replicate blueprints across teams and projects, with built-in consistency

See the difference

session for a complete blueprint, cut from 2 weeks

80%

less time on blueprint mapping

80%

less time on blueprint mapping

80%

less time on blueprint mapping

80%

less time on blueprint mapping

"We have a clear view of the full service journey with Flows, and Sidekicks are helping us translate them into real improvements."

Lead Service Designer

Design Consultancy

Prøv de mest populære skabeloner, der er skræddersyet til dit team

Turn customer insights into service blueprints that teams can align on in a single session – and optimize experiences with confidence.

1

Bring in research notes, transcripts, and workshop outputs – and let Flows pull it together into a clear view.

2

Generate service blueprints and connected artefacts as a team – with journeys, touchpoints, and lanes all in sync.

3

Refine as a team and with Sidekicks, then replicate across projects – keeping standards intact.

Prøv de mest populære skabeloner, der er skræddersyet til dit team

Turn customer insights into service blueprints that teams can align on in a single session – and optimize experiences with confidence.

1

Bring in research notes, transcripts, and workshop outputs – and let Flows pull it together into a clear view.

2

Generate service blueprints and connected artefacts as a team – with journeys, touchpoints, and lanes all in sync.

3

Refine as a team and with Sidekicks, then replicate across projects – keeping standards intact.

Prøv de mest populære skabeloner, der er skræddersyet til dit team

Turn customer insights into service blueprints that teams can align on in a single session – and optimize experiences with confidence.

1

Bring in research notes, transcripts, and workshop outputs – and let Flows pull it together into a clear view.

2

Generate service blueprints and connected artefacts as a team – with journeys, touchpoints, and lanes all in sync.

3

Refine as a team and with Sidekicks, then replicate across projects – keeping standards intact.

Prøv de mest populære skabeloner, der er skræddersyet til dit team

Turn customer insights into service blueprints that teams can align on in a single session – and optimize experiences with confidence.

1

Bring in research notes, transcripts, and workshop outputs – and let Flows pull it together into a clear view.

2

Generate service blueprints and connected artefacts as a team – with journeys, touchpoints, and lanes all in sync.

3

Refine as a team and with Sidekicks, then replicate across projects – keeping standards intact.