Transforming "Tacit Knowledge" in Healthcare Settings into Actionable AI Systems — Implementing Human-AI Collaborative Workflows at Fast Doctor

Delivering healthcare safely involves many different roles, but previously, there was no shared canvas that could simultaneously handle "on-site safety," "medical professionals' buy-in," and "patient experience." Because everyone on-site was not looking at the same thing, "tacit knowledge"—which serves as a barrier to AI implementation—remained hidden across various departments.