Vision Storyboard Or Narrative

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Why use this?

  1. To place the user as the hero in a story

  2. To help understand how our user can overcome key challenges to save the day

  3. To efficiently tell a story

  4. To quickly share out problem statements, user's journey, and solutions to stakeholders

What is this used for?

Stories are a powerful delivery tool for information visualization, empathy, and engagement.

Storyboards are illustrations that present sequential scenes that represent a story.

How to storyboard

Drawing skills aren't necessary for creating storyboards.

Before working on the template, start thinking about the story and its character. Create a step-by-step outline of the story. Add call-outs and emoticons to represent any emotions from a character.

Then, use the template to translate each step into a storyboard frame. Illustrate each scene as best as you can.

Stories should have a clear outcome, any benefits of a solution, or depiction of the problem.

A second template option has been provided to help you build out the narrative of your vision if you find it easier to focus on key elements of the storyline rather than the visuals.

© 2023 ServiceNow, Inc. All Rights Reserved.

This template may contain links and/or reference third-party content and websites (“External Content”). External Content is provided solely for informational and reference purposes. You agree to use the External Content at your sole risk and expense. ServiceNow does not endorse or warrant the quality, accuracy, or veracity of the External Content, and shall not be liable for such External Content.

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ServiceNow
UX & Design@ServiceNow
ServiceNow allows employees to work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it

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