The Service Definition Canvas helps designers and businesses capture and structure the most relevant customer-facing service information by providing a structured template and useful tips.
The blank Service Definition Canvas for workshops, final documentation or analysis to capture on a single page:
What the service provides (SERVICE OFFER)
Why it exists (PURPOSE)
How it helps users (SERVICE PROMISE), and
Who provides the service (SERVICE TITLE).
It will create clarity for all users
It will decrease expectation mismatches
It complements the Business Model Canvas
Do you have a great board to share with the world? We' ll help you turn it into a template to share with the community.