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Service Blueprint

Anna Aksenovich

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A comprehensive service blueprint template. You can use this template:

  • To create a comprehensive picture of the process and user journey with all the interrelating agents and actions

  • Strategically align and enhance collaborative work across teams and departments

By understanding the complexity of the process and the various actors involved across the organization blueprinting provides an opportunity to co-create and align on the vision and over-arching strategy of the complex issue/process.

Anna Aksenovich

Experience Designer @ Habanero Consulting

Background in Sociocultural Anthropology and Psychoanalysis. Seeking answers to the ultimate question: Why do we do the things that we do?


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