Solutions Engineer, LATAM

Sales, Remote Brazil

About the Team

As a Solutions Engineer, you’re a critical link between the Go-To-Market and the Product/Engineering sides of Miro. You’ll be a key partner to the Sales, Customer Success, and Partnerships teams in shaping how our customers use Miro and how our product evolves with the customers’ needs. In this role, you’ll be supporting large Latin American companies across a broad range of industries.
 

About the Role

We are customer-facing technical leaders who represent the Miro brand by articulating business value and applying thought and practical leadership to drive Miro based solutions wins for our customers.
 

What you’ll do

  • Act as a technical product advisor to our enterprise customers, to discover and unlock expansion opportunities
  • Work in collaboration with Sales to lead discovery to identify technical requirements & pain points
  • Architect and demonstrate our product solutions that showcase qualitative and quantitative business value
  • Communicate customer needs and product feedback to Miro’s product management, engineering, marketing, and sales teams
  • Serve as product expert with deep understanding of our integrations, APIs, application security, and line of business use cases
  • Lead Proof of Concepts where necessary to help customers validate technical requirements

What you’ll need

  • 6+ years experience in a technical or customer facing role, 3+ years in pre-sales solutions engineering or solutions consulting
  • Familiarity with REST APIs/Web SDK
  • Strong background in value selling
  • Excellent written and verbal communication skills with an interest in delivering compelling presentations in English, Portuguese and Spanish. 
  • Demonstrated proficiency in conveying technical and business knowledge to executives and technical stakeholders
  • Strong critical thinking and problem-solving skills
  • Desire to continuously improve and seek feedback
  • Ability to learn fast and adapt to a constantly evolving product
  • Nice to have — knowledge or experience working with Miro or other SaaS enterprise collaboration, content management tools, or agile/scrum methodologies
  • Added plus if experience with identity providers (Active Directory, Azure, Okta) and enterprise security solutions (SAML/SSO, DLP, SIEM)

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 

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At Miro, we're committed to building a diverse and inclusive workplace where everyone can thrive. Your unique perspectives empower us to innovate and drive positive change.

While we're eager to learn more about the rich diversity of our candidates, your privacy is paramount. Participation in this questionnaire is completely optional, and any information you provide will be de-identified and analyzed in aggregate form, ensuring it cannot be used to identify you personally.

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Please note, if you continue in the interview process or are hired and wish to disclose any demographic information for which you would need to be accommodated, you will need to make this disclosure again separately, as the information provided here will not be linked to your identity.

Prepare yourself to go beyond

  • 01. Recruiter Screen

    A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.

  • 02. Hiring Manager

    The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.

  • 03. Skill Assesment

    An interactive presentation to see your skills in action, based around a particular case study or business problem.

  • 04. Meet the Team

    Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture.

  • 05. Leadership Round

    Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro. 

Ready to go beyond?