Email Engineer

Department: Engineering

Locations: London

Job Requisition ID: JR001502

About the Team

The Website & Email Team is the core engineering group managing Miro’s public-facing digital platform. The Email Engineering function is essential to supporting Miro email template production, localization, and optimization at scale. You will work within the engineering team while serving as the technical partner to Miro Lifecycle, Messaging, and Product teams.

About the Role

The Email Engineer acts as a subject matter expert to support email production at Miro. This role is responsible for ensuring the technical stability, scalability, and quality of all automated and transactional email streams. You will manage high-volume campaign execution, complex technical projects, and global localization processes.

What you’ll do

  • Create and code: work with an Email Design System to build responsive HTML email templates for campaigns.
  • Ensure consistency and quality: Test and ensure emails render correctly across different email clients and devices, including mobile.
  • Collaborate: Work with marketing, design, and product teams to implement email campaigns and strategies.
  • Optimize performance: Use A/B testing and analytics to improve engagement metrics like click-through rates.
  • Troubleshoot: Diagnose and fix any issues with email rendering or functionality.
  • Email localization: Support marketing, product, and localization teams to ensure consistent and timely localization of email templates

What you’ll need

  • Email Development: Strong proficiency in responsive HTML, CSS, and email-specific templating languages, like Liquid or AMPscript, used for dynamic and personalized content.
  • Platform Experience: Direct, hands-on experience with an enterprise-level Email Service Provider (ESP), preferably Braze, including API integration, segmentation, and campaign setup.
  • Tooling: Familiarity with email design platforms like Taxi for Email and Litmus
  • Soft Skills: Proven ability to communicate effectively with non-technical marketing and product stakeholders, translating business goals into robust technical solutions.

What's in it for you

LON:

  • Competitive equity package
  • Health insurance for you and your family
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 

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How we hire

  • 01. Recruiter Screen

    A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.

  • 02. Hiring Manager

    The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.

  • 03. Skill Assesment

    An interactive presentation to see your skills in action, based around a particular case study or business problem.

  • 04. Meet the Team

    Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture.

  • 05. Leadership Round

    Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro. 

Ready to go beyond?