People Technology Specialist

People, Yerevan, AM

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About the Team

The People Tech team at Miro is dedicated to empowering our people through the strategic implementation, optimization, and support of our HR technology ecosystem. 

We are part of the accelerate department, and we partner with the People function and the wider organization to streamline processes, enhance the employee experience, and provide data-driven insights that fuel our people strategy. 

Our focus is on leveraging technology to create a more efficient, engaging, and productive workplace for everyone.

About the Role

We are  seeking a highly motivated and skilled People Technology Specialist to play a crucial role in optimising and enhancing the employee experience through the effective management and improvement of our people technology systems.

You will play a tier 2 support role in the issue and change request management to ensure our People tech stack is running smoothly, efficiently, and aligned with our evolving business needs. 

This is an exciting opportunity to make a significant impact on our tech team and contribute to a thriving workplace.

What you’ll do

• Technical Support and Troubleshooting: Provide timely and effective technical support to People team members and employees on all people technology platforms. Investigate and resolve system issues, escalating to vendors when necessary

• Process Optimisation: Identify opportunities to streamline People processes through automation and the effective use of technology with a strong AI first design mindset. Collaborate with People stakeholders to understand their needs and translate them into technical solutions 

• Training and Documentation: Develop and deliver training materials and sessions for HR team members and employees on how to effectively use people technology platforms. Maintain up-to-date system documentation and standard operating procedures

• Collaboration: Partner effectively with cross-functional teams, including IT, Strategic Finance, GTM and Legal, to ensure seamless integration and alignment of HR technology with overall business systems

• Data Management and System Audits: Develop and generate insightful People reports and analytics to support data-driven decision-making. Run monthly system audits to ensure compliance and accuracy

• Security and Compliance: Ensure the security and confidentiality of employee data within all People systems in line with legal regulation

What you’ll need

  • Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field
  • 3 years of experience in HR technology administration, implementation, and support. Proven experience with HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM Cloud, BambooHR, Personio)
  • Strong understanding of HR processes and best practices
  • Good analytical and problem-solving skills with a keen attention to detail
  • Ability to translate business requirements into technical specifications
  • Strong project management and organisational skills
  • Excellent communication, interpersonal, and training skills
  •  Ability to work independently and as part of a team

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Help with relocation
  • Breakfast, lunch, snacks, and drinks are provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 

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Global Demographic Questionnaire

At Miro, we're committed to building a diverse and inclusive workplace where everyone can thrive. Your unique perspectives empower us to innovate and drive positive change.

While we're eager to learn more about the rich diversity of our candidates, your privacy is paramount. Participation in this questionnaire is completely optional, and any information you provide will be de-identified and analyzed in aggregate form, ensuring it cannot be used to identify you personally.

The insights gained will directly contribute to our broader inclusion strategy, helping us to identify opportunities for enhancing representation and fostering an environment where all talent can succeed. Rest assured, your responses will not influence your application and will be kept strictly confidential.

By choosing to share your demographic information, you're helping us move towards a more inclusive future. If you consent to participate:

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Please note, if you continue in the interview process or are hired and wish to disclose any demographic information for which you would need to be accommodated, you will need to make this disclosure again separately, as the information provided here will not be linked to your identity.

Prepare yourself to go beyond

  • 01. Recruiter Screen

    A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.

  • 02. Hiring Manager

    The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.

  • 03. Skill Assesment

    An interactive presentation to see your skills in action, based around a particular case study or business problem.

  • 04. Meet the Team

    Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture.

  • 05. Leadership Round

    Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro. 

Ready to go beyond?